Abc Assignment Help

Application for Help Desk Analyst at The HR Corrs Technology

Respond to a vacancy of help Desk Analyst at the HR Corrs Technology. Your application letter should talk about your qualification, expertise, skills and suitable for the concerned vacant position.


27 February 2019

The HR Corrs Technology

Level 42
One One One Eagle
111 Eagle Street
Brisbane QLD 4000

Fax: +61 7 3228 9444

Dear Sir

RE: Manager – Help Desk Analyst

With reference to the vacancy for the position of help desk analyst at your company, I am writing to express my interest in applying for the same. I have attached my CV along. Your company’s premium working environment and the strong vision have highly intrigued me for the same. I am looking forward to this as an immense opportunity to join the prestigious organisation as a help desk analyst in the service delivery team. 

Talking about my suitability to deliver the best for this role, I want to mention that I possess my Masters degree as a Master of Information Technology (Enterprise System) from the Federation University, Australia recently in 2017. Regarding my experience in the IT field, I am working as an intern in Navitas, Adelaide. In the work profile, I am learning SLA, System testing, installation and about configuration. I have also attained IT skills during my University project where I worked on data analysis for Net Cube Telecommunication Company. I had recommended them Tableau Software to maintain their records. I am also polishing my skills on delivering customers with utmost satisfaction by working in a Bakery as a Baker for the last three years. This has allowed me to learn the art of dealing with the customers with a proactive and positive approach. As a baker also, I am gathering the IT experience of maintain records by using Tableau at the bakery.

I strive to continuously bring improvement in my work by voluntarily identifying the areas that need improvement in my designated work and contributing to it. Along with the IT related skills, I am hands on when it comes to work under pressure along with time management. Being good at technical jargon, I am able to effectively communicate with the technical stakeholders along with the non-technical. I possess effective written as well oral communication skills. My skill basket also comprises the knowledge relating to the following skills, but not limited to:

  • Microsoft Office 365
  • Canva
  • Asset management
  • Maintenance and connection of printers and projectors
  • System management, System testing and assurance of quality by regular testing
  • Help desk support Services
  • Data visualisation and management
  • Database management, data analysis
  • Device management and maintenance
  • Report writing
  • Knowledge of SLA, SLMO

I believe in extending services to the customers in a friendly and efficient manner. I am well appreciated at my work for meeting service level targets as well. I am highly eager and passionate to work with your organisation and would impart my best efforts to satisfy the needs of this role.

Thank you for considering my application. I believe I am certainly a good match for the requirements of this role and I would deeply welcome the opportunity to discuss this position with you in detail.

Yours faithfully,

Customer Testimonials