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Big Data Analytics for Business: Intelligent Information Inc.

ISY2004 Information Systems Project Management

This part follows on from the previous Intelligent Information Inc Assignment 1 Case Study. Now that the project sponsor has approved your Initial Project Plan (delivered in Assignment 1) and associated documents, you may proceed to the planning phase of the project by providing a formal project report for the project sponsor based on the following project planning documents. You may make any appropriate assumptions needed to enable the successful completion of the project. Again, make these assumptions explicit in your report. Use screen shots from your MS Project file. It is a mandatory requirement that you use MS Project. It should be available in the lab. Here are the required sections:

1. Gantt chart

 2. Network Diagram (Critical path diagram) 

3. Identify at least six milestones for this project using SMART criteria.

 4. Resources table 

5. Project budget, as calculated by MS Project

6. RACI Table

 7. Identify 6 potential risks for this project and write the risk register for all of them. Ensure one of your risks is a positive risk.

 8. Construct the Probability/ Impact Matrix for those 6 potential risks.

Answer

Background 

The aim of the report is to present details information to Intelligent Information Inc. on their project to purchase and implement a big data analytics package for their business. The organization has workforce scattered in several countries. This is a large international firm that is interested to work big data analytics for their business process. The main objectives of the project are to help the marketing, operations management and risk management processes of the business to improve with the help of big data. The marketing department is interested in identifying potential customers with the help of suitable big data analytics integrated with the marketing process, the operations management department is interested in integrating big data technologies to the business operations with the help of sensors and wireless networks to deliver better services to the existing customer, improving customer loyalty and to streamline and simplify business operations. They are also interested in using the technologies in predictive and prescriptive maintenance. The risk management department is interested in using the big data analytics for prevention and detection of various fraudulent activities. 

Project Schedule 

The project schedule contains the timeline of the activities to be done in the project. Scheduling is a key aspect of any project management activities. The main task of selecting a suitable big data analytics package and to implement it for the marketing, operations management, and risk management has been broken down into smaller subtasks and activities so it can be completed within a definite time and with definite resources (Schwalbe, 2013).

The WBS for the project is, 

WBSTask Name
1Intelligent Information Inc. Project
1.1   Project Initiation
1.1.1      Idea Conceptualization Completed
1.1.2      Feasibility Study
1.1.3      Create Initial Project Plan
1.1.4      Meeting with Stakeholders
1.1.5      Create Project Management Group
1.1.6      Sign Up the Project Initiation Document
1.1.7      Project Initiated
1.2   Project Planning
1.2.1      Create Detailed Project Management Planning
1.2.2      Prepare Risk Management Planning
1.2.3      Project Management Report Approved
1.3   Requirement Analysis
1.3.1      Requirement Investigation
1.3.2      Requirement Analysis
1.3.3      Create Requirement Specification Document 
1.3.4      Requirement Specification Document Signed
1.4   Execution
1.4.1      Research about Vendors for the Big Data Analytics Package
1.4.2      Shortlist Vendor
1.4.3      Vendor Selection Process Completed
1.4.4      Add New Team Members
1.4.5      Develop the solution
1.4.6      Testing
1.4.7      System is ready for deployment
1.4.8      Implementation
1.4.9      User Training
1.5   Project Closure
1.5.1      Develop Detailed Project Report
1.5.2      Submit the report 
1.5.3      Resource Release
1.5.4      System is Deployed
1.5.5      Maintenance


The Gantt chart shows the work breakdown structure or WBS, the durations for the tasks, the start and finish dates, resources required to finish the tasks and the budget for the project. It also shows the dependencies among the tasks. The detailed project schedule is,

WBSTask NameDurationStartFinishPredecessorsResource Names
1Intelligent Information Inc. Project184 daysMon 5/28/18Thu 2/7/19

1.1   Project Initiation10 daysMon 5/28/18Fri 6/8/18

1.1.1      Idea Conceptualization Completed0 daysMon 5/28/18Mon 5/28/18
Administration Representative, Marketing Representative, Operations Management Representative, Risk Management Representative
1.1.2      Feasibility Study4 daysMon 5/28/18Thu 5/31/183Administration Representative, Marketing Representative, Operations Management Representative, Risk Management Representative
1.1.3      Create Initial Project Plan3 daysFri 6/1/18Tue 6/5/184Administration Representative, Marketing Representative, Operations Management Representative, Risk Management Representative
1.1.4      Meeting with Stakeholders1 dayWed 6/6/18Wed 6/6/185Administration Representative, Marketing Representative, Operations Management Representative, Project Manager, Risk Management Representative
1.1.5      Create Project Management Group1 dayThu 6/7/18Thu 6/7/186Administration Representative, Marketing Representative, Operations Management Representative, Risk Management Representative
1.1.6      Sign Up the Project Initiation Document2 daysThu 6/7/18Fri 6/8/186Administration Representative, Project Manager
1.1.7      Project Initiated0 daysFri 6/8/18Fri 6/8/187,8
1.2   Project Planning10 daysMon 6/11/18Fri 6/22/18

1.2.1      Create Detailed Project Management Planning7 daysMon 6/11/18Tue 6/19/189Project Manager
1.2.2      Prepare Risk Management Planning3 daysWed 6/20/18Fri 6/22/189Project Manager
1.2.3      Project Management Report Approved0 daysFri 6/22/18Fri 6/22/1811,12Administration Representative, Project Manager
1.3   Requirement Analysis32 daysMon 6/25/18Tue 8/7/18

1.3.1      Requirement Investigation12 daysMon 6/25/18Tue 7/10/1813System Analyst
1.3.2      Requirement Analysis15 daysWed 7/11/18Tue 7/31/1815System Analyst
1.3.3      Create Requirement Specification Document 5 daysWed 8/1/18Tue 8/7/1816System Analyst
1.3.4      Requirement Specification Document Signed0 daysTue 8/7/18Tue 8/7/1817
1.4   Execution121 daysWed 8/8/18Wed 1/23/19

1.4.1      Research about Vendors for the Big Data Analytics Package30 daysWed 8/8/18Tue 9/18/1818Project Manager
1.4.2      Shortlist Vendor15 daysWed 9/19/18Tue 10/9/1820Project Manager, System Analyst
1.4.3      Vendor Selection Process Completed0 daysTue 10/9/18Tue 10/9/1821
1.4.4      Add New Team Members10 daysWed 10/10/18Tue 10/23/1822Project Manager
1.4.5      Develop the solution45 daysWed 10/24/18Tue 12/25/1823Developers, Tester
1.4.6      Testing12 daysWed 12/26/18Thu 1/10/1924Tester
1.4.7      System is ready for deployment0 daysThu 1/10/19Thu 1/10/1925
1.4.8      Implementation5 daysFri 1/11/19Thu 1/17/1926Developers
1.4.9      User Training4 daysFri 1/18/19Wed 1/23/1926,27Trainer
1.5   Project Closure20 daysFri 1/11/19Thu 2/7/19

1.5.1      Develop Detailed Project Report4 daysFri 1/11/19Wed 1/16/1926Project Manager
1.5.2      Submit the report 1 dayThu 1/24/19Thu 1/24/1928,30Administration Representative, Marketing Representative, Operations Management Representative, Project Manager, Risk Management Representative
1.5.3      Resource Release3 daysFri 1/25/19Tue 1/29/1931Project Manager
1.5.4      System is Deployed0 daysTue 1/29/19Tue 1/29/1932
1.5.5      Maintenance7 daysWed 1/30/19Thu 2/7/1932IT Staff


The Gantt chart also shows the critical tasks and how that is related to the project. If any critical task is delayed then the whole project schedule may get delayed or the project schedule may break down. So, it is very important to understand the critical tasks and monitoring the project progress closely so the deadlines of the critical tasks are met. 


The Gantt chart

The Gantt chart

Network Diagram 

The network diagram for the project is given below. It is a graphical representation of the WBS. It also shows the dependencies among the tasks. The project network diagram must be considered from the left to the right. 

Graphical Representation of the WBS

Project Milestones using the SMART Criteria 

SMART stands for Specific, Measurable, Attainable, Relevant, and Time Bound. Project goals must stick to SMART criteria (Kloppenborg, 2012). It helps to make the project more effective. The milestones of the project are developed using the SMART criteria. The milestones are already added in the project schedule and the Gantt chart. 

  • Specific 

Each milestone has some specific purpose and requirement. So the milestones meet this criterion of the SMART approach. 

  • Measurable 

The milestones have definite dates. So, these are measurable. The milestones are used for tracking the progress of the project. It helps to measure the progress.

  • Attainable 

Each milestone is realistic and aligned with the objectives of the project. 

  • Relevant 

The milestones are relevant to the project and worthwhile. 

  • Time-bound

Each milestone has a definite end and date. So, these are time bound. 

The milestones are given below, 

WBSTask NameDurationStartFinish
1.1.1      Idea Conceptualization Completed0 daysMon 5/28/18Mon 5/28/18
1.1.7      Project Initiated0 daysFri 6/8/18Fri 6/8/18
1.2.3      Project Management Report Approved0 daysFri 6/22/18Fri 6/22/18
1.3.4      Requirement Specification Document Signed0 daysTue 8/7/18Tue 8/7/18
1.4.3      Vendor Selection Process Completed0 daysTue 10/9/18Tue 10/9/18
1.4.7      System is ready for deployment0 daysThu 1/10/19Thu 1/10/19
1.5.4      System is Deployed0 daysTue 1/29/19Tue 1/29/19


Resources Table 

The resource table is, 

Resource NameTypeInitialsMax. UnitsStd. Rate
Project ManagerWorkP100%$80.00/hr
System AnalystWorkS100%$70.00/hr
Marketing RepresentativeWorkM100%$40.00/hr
Operations Management RepresentativeWorkO100%$40.00/hr
Risk Management RepresentativeWorkR100%$40.00/hr
Administration RepresentativeWorkA100%$50.00/hr
DevelopersWorkD300%$60.00/hr
TrainerWorkT100%$30.00/hr
TesterWorkT200%$70.00/hr
Big Data Analytics SolutionMaterialB
$60,000.00
IT StaffWorkI200%$20.00/hr


Project Budget 

The project budget and calculations are given in the following table. 

WBSTask NameCost
1Intelligent Information Inc. Project$146,320.00
1.1   Project Initiation$13,920.00
1.1.1      Idea Conceptualization Completed$0.00
1.1.2      Feasibility Study$5,440.00
1.1.3      Create Initial Project Plan$4,080.00
1.1.4      Meeting with Stakeholders$2,000.00
1.1.5      Create Project Management Group$1,360.00
1.1.6      Sign Up the Project Initiation Document$1,040.00
1.1.7      Project Initiated$0.00
1.2   Project Planning$6,400.00
1.2.1      Create Detailed Project Management Planning$4,480.00
1.2.2      Prepare Risk Management Planning$1,920.00
1.2.3      Project Management Report Approved$0.00
1.3   Requirement Analysis$17,920.00
1.3.1      Requirement Investigation$6,720.00
1.3.2      Requirement Analysis$8,400.00
1.3.3      Create Requirement Specification Document $2,800.00
1.3.4      Requirement Specification Document Signed$0.00
1.4   Execution$100,480.00
1.4.1      Research about Vendors for the Big Data Analytics Package$19,200.00
1.4.2      Shortlist Vendor$18,000.00
1.4.3      Vendor Selection Process Completed$0.00
1.4.4      Add New Team Members$6,400.00
1.4.5      Develop the solution$46,800.00
1.4.6      Testing$6,720.00
1.4.7      System is ready for deployment$0.00
1.4.8      Implementation$2,400.00
1.4.9      User Training$960.00
1.5   Project Closure$7,600.00
1.5.1      Develop Detailed Project Report$2,560.00
1.5.2      Submit the report $2,000.00
1.5.3      Resource Release$1,920.00
1.5.4      System is Deployed$0.00
1.5.5      Maintenance$1,120.00


RACI Table 

RACI stands for Responsible, Accountable, Consulted, and Informed. The following RACI matrix shows the decision making authorities of the project along with the project activities. The intersecting points of the roles and activities shows whether the corresponding authority is responsible, accountable, consulted or informed for the activity or not (Wilson, 2014)

The RACI matrix for the project is given below.


WBSTask NameProject ManagerSystem AnalystMarketing RepresentativeOperations Management RepresentativeRisk Management RepresentativeAdministration RepresentativeDevelopersTesterTrainerIT Staff
1Intelligent Information Inc. Project









1.1   Project Initiation









1.1.1      Idea Conceptualization Completed

RCIRCIRCIRACI



1.1.2      Feasibility Study

RCIRCIRCIRACI



1.1.3      Create Initial Project Plan

RCIRCIRCIRACI



1.1.4      Meeting with Stakeholders

RCIRCIRCIRACI



1.1.5      Create Project Management GroupI
RCIRCIRCIRACI



1.1.6      Sign Up the Project Initiation DocumentRCI



RACI



1.1.7      Project InitiatedRCI



RACI



1.2   Project Planning









1.2.1      Create Detailed Project Management PlanningRIIIIAI



1.2.2      Prepare Risk Management PlanningRIIIIAI



1.2.3      Project Management Report ApprovedRAICICICICRAI



1.3   Requirement Analysis









1.3.1      Requirement InvestigationRIRAICICICIC



1.3.2      Requirement AnalysisRIRAICICICIC



1.3.3      Create Requirement Specification Document RIRAICICICIC



1.3.4      Requirement Specification Document SignedRCRCICICICRACI



1.4   Execution









1.4.1      Research about Vendors for the Big Data Analytics PackageRARAICICICIC



1.4.2      Shortlist VendorRARAICICICAIC



1.4.3      Vendor Selection Process CompletedRARAICICICAIC



1.4.4      Add New Team MembersRACICICICICICI


1.4.5      Develop the solutionICIIIIIRAIC

1.4.6      TestingICIIIIIRARA

1.4.7      System is ready for deploymentICIIIIIRARA

1.4.8      ImplementationICIIIIIRARA

1.4.9      User TrainingICIIIII

RA
1.5   Project Closure









1.5.1      Develop Detailed Project ReportRACICICICICICICICI
1.5.2      Submit the report RAIIIIRAIIII
1.5.3      Resource ReleaseC



RA



1.5.4      System is DeployedICIIIIIRARA

1.5.5      MaintenanceICIIIIIIIIRA


Risk Management

Risk management is an integral and critical part of project management. It is an ongoing process that is needed to be started from the beginning and run in parallel to other project management tasks (Schwalbe, 2013). The risk register given below shows the risks related to the project. The risk register also contains information about the probability matrix of the risks. 

Sl No.RiskRisk TypeChances of OccurrenceImpactMitigation Strategy
1Schedule SlippageNegative riskHighHigh The project schedule must be developed effectively. It needs to be monitored closely and there must be buffer time for the activities. The schedule must not be very strict or unrealistic. 
2Cost OverrunNegative riskHighHighThe budget and cost estimation must be done properly. It must be realistic. There must be contingency fund to cope with unwanted circumstances. 
3Unavailability of resourcesNegative riskHighMediumThe resources must be available during the project. There must be some policies to ensure that. 
4Poor implementation Negative riskHighHighThe testing process must be done effectively to validate the system. 
5Selection of wrong vendorNegative riskMediumHighThe vendor selection must be done properly. 
6Rise of any other disruptive technology replacing the big data analytics platform. Positive riskLow High It may need to adapt the changed technology. 


Conclusion 

The report contains detailed information about the project management for the big data analytics project for the III. The administration will have a clear idea about the schedule, cost estimation, risk management of the proposed project. It will help them to run and complete the project successfully.

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