Appendix 1 – Position Description Template.
Appendix 2 – Feedback Form (Senior Managers).
Appendix 4 – Induction Checklist.
Appendix 5 – Feedback Form (Induction Process).
Appendix 6 – Letter of Termination.
Appendix 7 – Third Party Report.
Appendix 8 – Observation Checklist (Internal).
Appendix 9 – Glossary (definitions for the third party observer)
Appendix 1– Position Description Template
Do not alter or delete sections from this template.
Position Description | |||
Job title: | Supervisor | Reporting to: | Manager of building |
Salary per annum: | $54000 | Superannuation: | $4500 |
Responsibility areas (list a minimum of five areas) |
| ||
Role competencies (list a minimum of 10 items) | ·Communication ·Coaching ·Credibility ·Motivate others | ||
Essential selection criteria (list a minimum of five items) |
|
Appendix 2 – Feedback Form (Senior Managers)
Do not alter or delete sections from this template.
Feedback Form (Senior managers) | ||||||
Instructions | Please take the time to address each feedback item below by ticking the relevant category (i.e. strongly agree, disagree, agree, strongly disagree). | |||||
Name: | Supervisor | |||||
Date: | 06/08/18 | |||||
Feedback item | Strongly Agree | Agree | Disagree | Strongly Disagree | Comments | |
The recruitment policy includes procedures for screening applicants | Good point discussed | |||||
The recruitment policy provides information about the advertising protocol for vacant jobs | Well explained | |||||
The recruitment policy lists all relevant legislation that must be adhered to | Clear information | |||||
The selection policy details clear information about the interview process | Well explained | |||||
The selection policy guides the decision maker | Well explained | |||||
The selection policy provides clear instruction on making an employment offer | Have doubt on points | |||||
The induction policy contains vital information about the orientation process | Well explained | |||||
The induction policy provides information about training options | Well explained | |||||
The position description lists the selection criteria, responsibilities and competencies of the role | Well explained | |||||
Other comments | No comments | |||||
Appendix 3 – Letter of Offer
Date: 12/08/18
Participant name: Aman kumar
Address: 5 sander court Bentley
Dear jigesh kumar,
This is to inform you that you are selected for our Company for the organization and this department is very much responsible for managing the resources. You who are manly related to employees in order to understand the values of the labour relations will conduct it and you have to garner their attention as it was being mentioned to you previously.
Use some of the details from the employment contract.
The contract is between an "employee" and an "employer". It has arisen out of the old master-servant law, used before the 20th century. Nevertheless, generally, the contract of employment denotes a relationship of economic dependence and social subordination
Regards,
[Aman kumar]
Appendix 4 – Induction Checklist
Do not alter or delete sections from this template.
Induction Checklist | ||||
Employee name: | Induction date: | |||
Item | Checklist item | YES / NO | ||
1 | The structure | Yes | ||
2 | The type of work | no | ||
3 | Introducing the key people and their roles | yes | ||
4 | Explaining the conditions of the employment | no | ||
5 | Explaining the pay | yes | ||
6 | Explaining the security | yes | ||
7 | Showing the work environment | yes | ||
8 | Explaining the process of training | yes | ||
9 | Explaining the work health and safety administration | yes | ||
10 | Showing the health and safety environment | yes | ||
Appendix 5 – Feedback Form (Induction Process)
Do not alter or delete sections from this template.
Feedback Form (Induction Process) | ||||||
Instructions | Please take the time to address each feedback item below by ticking the relevant category (i.e. strongly agree, disagree, agree, strongly disagree). | |||||
Name: | Aman Kumar | |||||
Date: | July, 17 | |||||
Feedback item | Strongly Agree | Agree | Disagree | Strongly Disagree | Comments | |
I received a copy of the induction checklist | yes | Effective communication was used | ||||
I understood all items that were covered orientation | Yes | Effective language was used | ||||
I was provided with company policies and procedures | Yes | Effective communication protocol was used | ||||
I was provided with equipment manuals | Yes | Effective listening conducted | ||||
The induction process did not cover enough content | Yes | Effective working relationship noted | ||||
Every person had an opportunity to ask questions | Yes | Effective consultation was engaged | ||||
All of my questions were addressed on the day | Yes | Suggestions were made | ||||
I received all relevant paperwork | Yes | Objective was performed | ||||
Other comments | ||||||
Appendix 6 – Letter of Termination
Date: [17.07.18 ]
Participant name: [Jigesh Kumar ]
Address: [5 sander court Bentley
]
Dear Jigesh kumar ,
The purpose of the letter is to inform you that you are terminatedform the organization because of the poor performance .Your performance is hampering the growth of the organization The reasons is listed below
Regards,
[Aman Kumar ]
Appendix 7 – Third Party Report
Do not alter or delete sections from this section.
The completion of this Third Party Report is an important part of collecting quality evidence to assess a candidate’s performance in this unit of competency. The appropriate person (that is, Third Party Observer) to complete this report must be in a position to observe and make valid comments on the candidate’s performance. For example;
The Third Party observer must hold a business qualification which is at a Diploma level or higher. A JP certified copy of the certificate must be submitted with this Third Party Report.
IMPORTANT NOTE: Every item in the Third Party Report must be covered in the video delivery session.
Instructions to the observer
1. The student must carry out the induction session with a group of four (4) participants.
2. Prior to the delivery of each session, the observer must:
IMPORTANT NOTE: When completing the Third Party Report, please refer to Appendix 7 – Glossary which contains definitions of key terms and words used in the Third Party Report.
3. When completing the Third Party Report, the observer must:
Third Party Report | ||||
Candidate full name: | ||||
Third Party full name: | ||||
Project number: | ||||
OBSERVATION AREAS | OUTCOME | |||
YES | NO | COMMENTS | ||
| Effective communication was used | |||
| Effective language was used | |||
| Effective listening conducted | |||
| Effective working relationship noted | |||
| Effective consultation was engaged | |||
| Suggestions were made | |||
Third Party Declaration | |||||||||||
Full name | |||||||||||
Phone | |||||||||||
Company name | Position Title | ||||||||||
Do you agree to be contacted?(please tick) | Yes | No | |||||||||
Do you hold a business qualification at a Diploma level (or higher)? (please tick) | Yes | No | |||||||||
Duration of time working with the candidate | Relationship to candidate | ||||||||||
I | Insert full name: | make the following declaration: | |||||||||
| |||||||||||
Signature of Third Party | Date | ||||||||||
Witness Declaration (to Third Party signature) | |||
Full name | |||
Signature of witness | Date |
Appendix 8 – Observation Checklist (Internal)
Do not alter or delete sections from this section.
A First Choice Training trainer/assessor will use the Observation Checklist (Internal) to assess the delivery session. The assessor can only comment on what they hear and see in the video footage that has been supplied by the candidate. The assessor must complete this Observation Checklist for each session.
Observation Checklist (Internal) | ||||
Candidate full name: | ||||
Assessor full name: | ||||
Project number: | ||||
OBSERVATION AREAS | OUTCOME | |||
YES | NO | COMMENTS | ||
| Effective communication was used | |||
| Effective language was used | |||
| Effective communication protocol was used | |||
| Effective listening conducted | |||
| Effective listening conducted | |||
| Effective consultation was engaged | |||
Appendix 9 – Glossary (definitions for the third party observer)
Do not alter or delete sections from this section.
Key word/s | Explanations |
Audience | The group of learners in attendance at a session. |
Active listening | Active listing involves listening to the information, understanding the information, providing feedback and responding appropriately. |
Body language | The gestures, postures, and facial expressions by which a person manifests various physical, mental, or emotional states and communicates nonverbally with others. |
Closed questions | Closed questions are often used to seek a one or two word reply such as yes or no. This method of questioning is useful when you are trying to obtain concise answers. |
Dressed appropriately | Many industries have a dress policy and the candidate needs to dress appropriately according to that policy. Whether that be safety gear ( such as personal protective equipment, hi-visibility clothing, steel cap boots, safety gloves and glasses, ear muffs) in the workplace for factories and mines or a business attire (such as a tie, collared shirt, dress pants, enclosed shoes) for an office environment. |
Facilitation skills | The act, process, or experience of gaining knowledge through skill (hands on) based learning. To conduct training where the learner gains practical skills (not a lecture). |
Handouts | A document that contains topical information and is distributed to students to help them focus on the session topic. |
Inappropriate behaviour | Examples include; an individual that controls the class and dominates others; uses culturally sensitive language; makes sexist comments and offensive gestures or body language. |
Intonation | The variation of spoken pitch which indicates the attitudes and emotions of the speaker. |
Language | See inappropriate behaviour above. Also, this refers to using industry specific language that is suitable for the level of the students and their learning. |
Legal and ethical requirements | Legal and ethical requirements may include the following:
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Materials | Examples of materials can include tools (e.g. cooking utensils, PPE items or apparatus) for the performance of a given task. |
Monitoring | The ability to analyse a situation, identify any issues, resolve any problematic situations and ensure any activities are carried out properly. |
Non-verbal cues | Consists of body language, and gestures, eye contact, facial expressions |
Open-ended and probing questions | Open questions allow the other person to provide a more detailed answer and encourage involvement in the conversation |
Organisational requirements | Organisational requirements may include the following:
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Pace | The speech rate is steady and calm. |
Participation and discussion | This consists of two-way communication between the chairperson and attendees. Open-ended questions are asked and participants are able to share their thoughts and opinions. |
Problem-solving and Resolution of issues | This may involve agreeing on a course of action and deferring decisions to another meeting. |
Pronunciation is clear | The manner in which words are spoken are clear and easily understood. |
Records | Information or data on a particular subject collected during study and preserved for future reference for audit and proof of competency by the RTO. |
Voice/ pitch | The ability to speak clearly and make ourselves audible and understood to the class in volume and clarity/ pronunciation. |