Answer :

Appendix 1 – Position Description Template

Do not alter or delete sections from this template.

Position   Description
Job   title:Supervisor Reporting   to: Manager of building 
Salary per annum:$54000Superannuation:$4500
Responsibility   areas 

(list a minimum of   five areas)
  • Train the        employees to work efficiently to ensure smooth and continuous operations
  • Select new        candidates by taking interviews whenever necessary
  • Maintaining the        employee attendance records and leave reports
  • Assisting various        policies to the management staff that would help in meeting business        goals
  • Managing        appraisals and performance evaluation for employees
  • Performing the        locker assignment and uniform distribution to the new recruited        employees
  • Develop a working        environment that is safe and achievement oriented
  • Implementing the        production plans with respect to the approved schedule
  • Monitoring the        on-going work and identifying the problems if any
  • Finding        appropriate solutions to the identified problems

Role competencies 

(list a minimum of   10 items)
·Communication
·Coaching
·Credibility
·Motivate others
Essential 
selection criteria   

(list a minimum of   five items)
  • problem-solving
  • supervisory/management
  • teamwork
  • written communication skills
  • leadership


Appendix 2 – Feedback Form (Senior Managers)

Do not alter or delete sections from this template.



Feedback   Form (Senior managers)
InstructionsPlease   take the time to address each feedback item below by ticking the relevant   category (i.e. strongly agree, disagree, agree, strongly disagree).
Name:Supervisor   
Date:06/08/18

Feedback item Strongly AgreeAgreeDisagreeStrongly DisagreeComments
The recruitment policy   includes procedures for screening applicants




Good point discussed
The recruitment policy   provides information about the advertising protocol for vacant jobs



Well explained 
The recruitment policy   lists all relevant legislation that must be adhered to



Clear information
The selection policy   details clear information about the interview process 




Well explained
The selection policy   guides the decision maker



Well explained 
The selection policy   provides clear instruction on making an employment offer



Have doubt on points
The induction policy   contains vital information about the orientation process 



Well explained
The induction policy   provides information about training options 



Well explained
The position description   lists the selection criteria, responsibilities and competencies of the role



Well explained
Other comments




No comments








Appendix 3 – Letter of Offer


Date: 12/08/18

Participant name:  Gourav kumar

Address: 5 sander court Bentley

Dear Rohit arora,

Explain the purpose of the letter. Provide details of the offer. 

Use some of the details from the employment contract. 

Regards,

[Insert your full name]


Appendix 4 – Induction Checklist

Do not alter or delete sections from this template.


Induction   Checklist
Employee name: 
Induction date: 
Item Checklist   itemYES /   NO
1

2

3

4

5

6

7

8

9

10






















Appendix 5 – Feedback Form (Induction Process)

Do not alter or delete sections from this template.



Feedback Form (Induction Process)
Instructions

Please   take the time to address each feedback item below by ticking the relevant   category (i.e. strongly agree, disagree, agree, strongly disagree).
Name:
Date:

Feedback item Strongly AgreeAgreeDisagreeStrongly DisagreeComments
I received a copy of the induction checklist 




I understood all items that were covered orientation




I was provided with company policies and procedures  




I was provided with equipment manuals




The induction   process did not cover enough content 




Every person had an opportunity to ask questions 




All of my questions were addressed on the day




I received all relevant paperwork 




Other comments 








Appendix 6 – Letter of Termination


Date: [Insert date]

Participant name:  [Insert full name of participant]

Address: [Insert full address]

Dear [Insert candidate’s name],

Explain the purpose of the letter. Provide the reasons for termination. 


Regards,

[Insert your full name]


Appendix 7 – Third Party Report

Do not alter or delete sections from this section.

The completion of this Third Party Report is an important part of collecting quality evidence to assess a candidate’s performance in this unit of competency. The appropriate person (that is, Third Party Observer) to complete this report must be in a position to observe and make valid comments on the candidate’s performance. For example;

  • Supervisor
  • Manager 
  • Team leader 


The Third Party observer must hold a business qualification which is at a Diploma level or higher. A JP certified copy of the certificate must be submitted with this Third Party Report.


IMPORTANT NOTE: Every item in the Third Party Report must be covered in the video delivery session. 


Instructions to the observer

 1. The student must carry out the induction session with a group of four (4) participants. 

2. Prior to the delivery of each session, the observer must:


    • familiarise yourself with Appendix 7 – Third Party Report 
    • refer to Appendix 9 – Glossary 
    • clarify any points in the Third Party Report with either the       candidate or the candidate’s assessor (you may contact an assessor at       First Choice Training if you have any questions about this document and       what is required)


IMPORTANT NOTE: When completing the Third Party Report, please refer to Appendix 7 – Glossary which contains definitions of key terms and words used in the Third Party Report.


3. When completing the Third Party Report, the observer must:


    • comment on all sections of the Appendix 7 – Third Party Report       
    • not ‘tick and flick’the items in the checklist without detailed comments
    • provide detailed comments regarding the candidate’s       performance, as this information will be used by First Choice Training       trainer/assessor to make a professional judgement of the candidate’s       competence
    • provide written feedback to the candidate on their overall       performance
    • hand write all comments on the checklist (hand-writing must be       legible)


  1. On completion of the session delivery, the observer must: 

    • provide verbal feedback to the candidate
    • return the completed Third Party Report to the candidate
    • provide the candidate with a JP certified  copy of their business qualification which       is at a Diploma level or higher


Third   Party Report

Candidate full name:
Third Party full name:
Project  number:
OBSERVATION AREAS

OUTCOME


YESNOCOMMENTS
  • Engages in two-way communication   with the audience 



  • Uses open-ended questions 



  • Uses active        listening techniques



  • Uses appropriate language to suit the audience



  • Uses non-verbal        cues to present information 



  • Seeks verbal feedback from the        participants  









Third   Party Declaration
Full name
Phone
Email
Company name
Position Title
Do you agree to be   contacted?(please tick)YesNo
Do you hold a business   qualification at a Diploma level (or higher)? (please tick) YesNo
Duration of time   working with the candidate
Relationship to candidate
IInsert full name:make the following declaration:
  • I participated in the evidence gathering process and understood how to   collect the required evidence.
§  I personally observed the above named candidate from start to finish   for the delivery session.§  All information and statements made in the Third Party Report are true   and accurate.
Signature of Third   Party
Date
















Witness Declaration (to Third Party   signature)
Full   name
Signature   of witness



Date



Appendix 8 – Observation Checklist (Internal)

Do not alter or delete sections from this section.

A First Choice Training trainer/assessor will use the Observation Checklist (Internal) to assess the delivery session. The assessor can only comment on what they hear and see in the video footage that has been supplied by the candidate. The assessor must complete this Observation Checklist for each session.


Observation Checklist (Internal)

Candidate full name:
Assessor full name:
Project  number:
OBSERVATION AREAS

OUTCOME


YESNOCOMMENTS
  • Engages in two-way communication   with the audience 



  • Uses open-ended questions 



  • Uses active        listening techniques



  • Uses appropriate language to suit the audience



  • Uses non-verbal        cues to present information 



  • Seeks verbal feedback from the        participants  









Appendix 9 – Glossary (definitions for the third party observer)

Do not alter or delete sections from this section.

Key word/sExplanations
Audience   The   group of learners in attendance at a session.
Active   listening Active   listing involves listening to the information, understanding the information,   providing feedback and responding appropriately. 
Body   languageThe   gestures, postures, and facial expressions by which a   person manifests various physical, mental, or emotional states and   communicates nonverbally with others. 
Closed   questions Closed questions are often used to seek a one or two word reply such   as yes or no. This method of questioning is useful when you are trying to   obtain concise answers.
Dressed   appropriately Many   industries have a dress policy and the candidate needs to dress appropriately   according to that policy. Whether that be safety gear ( such as personal   protective equipment, hi-visibility clothing, steel cap boots, safety gloves and   glasses, ear muffs) in the workplace for factories and mines or a business   attire (such as a tie, collared shirt, dress pants, enclosed shoes) for an   office environment.
Facilitation   skillsThe   act, process, or experience of gaining knowledge through skill (hands on)   based learning. To conduct training where the learner gains practical skills   (not a lecture).
HandoutsA   document that contains topical information and is distributed to students to   help them focus on the session topic.
Inappropriate   behaviourExamples   include; an individual that controls the class and dominates others; uses   culturally sensitive language; makes sexist comments and offensive gestures   or body language.
Intonation The   variation of spoken pitch which indicates the attitudes and emotions of the   speaker.
LanguageSee   inappropriate behaviour above. Also, this refers to using industry specific   language that is suitable for the level of the students and their learning.
Legal and ethical requirements
Legal and ethical requirements may include the   following:
  • codes of practice
  • confidentiality and privacy laws
  • legislation relating to companies and   associations
  • requirements for public meetings
MaterialsExamples   of materials can include tools (e.g. cooking utensils, PPE items or   apparatus) for the performance of a given task.
Monitoring   The   ability to analyse a situation, identify any issues, resolve any problematic   situations and ensure any activities are carried out properly. 
Non-verbal   cues Consists   of body language, and gestures, eye contact, facial expressions 
Open-ended   and probing questionsOpen questions allow the other person to provide a more detailed   answer and encourage involvement in the conversation
Organisational requirementsOrganisational   requirements may include the following:
  • consensus required
  • informal discussion
  • majority of members to agree
  • restricting discussion to agenda items
  • speaking through the chairperson
  • time limit on speakers
  • waiting to be recognised by the chairperson
  • voting procedures
Pace The   speech rate is steady and calm. 
Participation  and discussionThis   consists of two-way communication between the chairperson and attendees.   Open-ended questions are asked and participants are able to share their   thoughts and opinions. 
Problem-solving and  Resolution   of issuesThis   may involve agreeing on a course of action and deferring decisions to another   meeting.
Pronunciation is clear The   manner in which words are spoken are clear and easily understood. 
RecordsInformation   or data on a particular subject collected during study and preserved for   future reference for audit and proof of competency by the RTO.
Voice/   pitchThe   ability to speak clearly and make ourselves audible and understood to the   class in volume and clarity/ pronunciation.