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BSBLDR511 Emotional Intelligence Using Personality Test Assignment 2 Answer

Assessment 2

BSBLDR511 Develop and use emotional intelligence

Assessment Task 2 Emotional intelligence self-assessment project

Task summary 

You are required to identify aspects of own emotional intelligence by completing a personality test and a self-assessment. 

You will then be required to develop an emotional intelligence development plan, based on your own self-assessment, as well as feedback from your assessor provided in a meeting. 

This task will be completed in the simulated work environment in SCSB.

Required

  • Computer and Microsoft Office
  • Access to the internet for research 
  • Emotional Intelligence Development Plan Template
  • Personality Test Review Template

Deliver

Meet with your assessor (Role Play)

Submit

  • Complete a personality test
  • Review the results of your personality test
  • Prepare an email with personality test results screen shot and personality test review attached
  • Develop an emotional intelligence development plan
  • Prepare an email with emotional intelligence development plan attached

Assessment criteria

For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.

Re-submission opportunities

You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task. 

If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date. 

You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.

Assessment Task 2 Instructions 

Complete the following activities: 

Complete a personality test.

Take a screen shot of the final results page of the test

Review the results of your personality test.

Now answer all of the questions below using the results of the test to guide your answers. 

Each question should be answered in approximately a paragraph and be written in clear and concise English. 

Use the Personality Test Review Template to guide your work.

  1. Document your ratings for each of the five factors as identified in the personality test results. Include your score for each of the factors and how you rated on each factor, as well as your strongest personality trait as shown by your highest score. 
  2. Reflecting on the results, identify what stood out for you in terms of what it tells you about yourself as a person? 
  3. Thinking about the questions asked as part of the personality test and your learnings as part of this unit, identify five of your emotional strengths?
  4. Thinking about the questions asked as part of the personality test and your learning as part of this unit, identify five of your emotional weaknesses?
  5. Explain how you believe the emotional strengths you have identified above help your workplace performance and relationships. 
  6. Discuss how you believe your emotional weaknesses hinder your workplace performance and relationships. 
  7. Complete the following table about personal stressors at work. 

Identify at least four sources of stress that are most likely to result in workplace stress for you, your stress response (emotional, physical, behavioural) and actions that you can take (or have taken) to manage stress.  
Review the following list of needs and choose at least three that most trigger your emotions when you don’t get these needs met. Consider this question in the context of the workplace.  

  1. Acceptance
  2. Be understood
  3. Be in control
  4. Attention
  5. Peacefulness
  6. Order 
  7. Safety
  8. Respect
  9. Be needed
  10. Be right
  11. Comfort
  12. Balance 
  13. Variety
  14. Predictability
  15. New challenges
  16. Be loved/liked
  17. Be valued
  18. Be treated fairly
  19. Freedom
  20. Consistency
  21. Included 
  22. Autonomy
  23. Fun

Now complete the table below. 

Write down each need you have chosen and why this need is important to you at work. 

Also give an outline of the emotions triggered in you when you don’t get these needs met and ways that you can control your emotions in the face of not having your needs met.

Need and why this need is important to you at work
What is your emotional response when this need is not met? 
Emotional control mechanism


What other criteria could you use other than those in the personality test to determine your own emotional strengths and weaknesses? Identify and describe at least three.

Send an email to your assessor.

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachments and ask for the place, date and time of your meeting with them. 

Attach your personality test results screen shot and your personality test review to the email.

Meet with your assessor.

The objective of the meeting is to discuss your personality test review with you.

At the meeting, you will be expected to Identify and discuss the following:

  • Your personal characteristics in relation to emotional intelligence, as set out in your personality test results.
  • Personal stressors, resulting emotions and actions to control emotional responses.
  • Your own emotional response to unmet needs and effective strategies to control emotional responses
  • The three needs that you have selected, and why each need is important to them at work, an outline of the emotions triggered when they don’t get these needs met and ways that they can control their emotions in the face of not having their needs met
  • Your own emotional strengths (at least 5) and how these can impact workplace performance and relationships
  • Your own emotional weaknesses (at least 5) and how these can impact workplace performance and relationships
  • Actions (at least 5) you could take to improve emotional intelligence through self-reflection and feedback from others

Your assessor will also provide you with feedback about strategies for improving emotional intelligence based on their review of the documents you submitted.

During the meeting, you are required to demonstrate effective communication skills including:

  • Speaking clearly and concisely 
  • Using non-verbal communication to assist with understanding 
  • Asking questions to identify required information 
  • Responding to questions as required 
  • Using active listening techniques to confirm understanding

Develop an emotional intelligence development plan. 

After the meeting, using the feedback from your assessor and your personality test review, fill out the Emotional Intelligence Development Plan Template.

You will need to identify at least five areas for improvement and/or gaps, and then prioritise your list.

Send an email to your assessor.

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachment. 

Attach your emotional intelligence development plan to the email.

Answer

Answer 1

See appendix

Answer 2

a

While my extraversion score is 58%, my natural reactions are only at 64%, apart from experiencing an openness to experience which is at 9% and conscientiousness scored at 13%. In the agreeableness, the score is lowe at 1% (Anderson, 2015)

B

From the score, it reflects, while I am extrovert and overtly friendly, but, I am stubborn and have my way. To ride with experience and have a better-filled life, either it should be guided through the conscientiousness and towards an enjoyable experience.

C

Five of my emotional strengths are reading the other person's ability, understanding other emotions, being friendly, openness of the other signs and gestures and also discovering in terms of the other experiences.

D

Emotional weakness is getting obsessed, feeling negative and also worried, apart from feeling sleep deprived, continuously getting more ambitious and being workaholic.

E

It makes all the relationship ore complex and negative.

F

My emotional weakness leads to more complexities in life, makes in insomnia, a high feeling of anxiety and there is a constant feeling of numbness and worrisome.

g

Personal stressorWhat is your stress response Actions to address 
OverthinkingSleeping Control thinking
Low energyCalmly taking a walk and eatingDoing some exercise
Upset stomachSleeping and resting Meditation

h

Need and why this need is important to you at workWhat is your emotional response when this need is not met? Emotional control mechanism
PeacefulnessAcceptanceBalance  (Opengart,2015)
Order Be understoodVariety
SafetyBe in controlPredictability
RespectAttentionNew challenges
Be treated fairly

ConsistencyAutonomy
Freedom

Included Fun

i

My emotional strength and weakness are determined through experiences and good beingness. emotional strength is the competency, workaholic, being forgiving, friendly and also working towards one fixed goal. The weakness if the lack of trust, comfort, being excessively ambitious, go-getter and also a workaholic. 

Answer 3

To 

The Assessor,

XYZ Address,

Subject-: Summarising the contents of the attachments and seeking an appointment

Hi Sir,

In the past week, while going through the test, I have experienced a couple of things about myself, which is summarised as extraversion score is of the 58%, my natural reactions are only at 64%, apart from experiencing  an openness to experience which is at 9% and conscientiousness  scored at the 13%. In the agreeableness, the score is lowe at 1%. 

In the view of the above results, I am seeking an appointment, at your comfort time and place, please allow me to know how to go about this.

Thanks,

XXX

Answer 4

Venue:Galaxy (Venue)
ObserverManagement
NameXYZ
Purpose:Emotional Strengths & weakness


Agenda items and discussionsAction items/resolutions
Emotional Strengths & weakness
Personal characteristics of emotional intelligence as set out in your personality test results.
Personal stressors, resulting emotions and actions to control emotional responses.
Emotional response to unmet needs and effective strategies to control emotional responses.
emotional strength is the competency, workaholic, being forgiving, friendly and also working towards one fixed goal.  
The weakness if the lack of trust, comfort, being excessively ambitious, go-getter and also a workaholic. 


Signature

Answer 5

Emotional Action items/resolutions
Self-Awareness.

Self-Regulation.
Motivation.
Empathy.

Social Skills.

Self-control and also focus
To focus on key strengths
It has to be goal-oriented and step by step.
Needs to focus on one own ability and the required strength.
Needs to focus on more of the social ability skills and personality strength.


Signature

Answer 6

To 

The Assessor,

XYZ Address,

Subject-: Emotional development plan

Hi Sir,

In the past week, while going through the test, I have experienced a couple of things about myself and based upon it, I have made an emotional development plan, which I have attached along with this email (Washington, 2016).

In the view of the above results, I am seeking an appointment, at your comfort time and place, please allow me to know how to go about this.

Thanks,

Attached

Emotional Action items/resolutions
Self-Awareness.

Self-Regulation.
Motivation.
Empathy.

Social Skills.

Self-control and also focus
To focus on key strengths
It has to be goal-oriented and step by step.
Needs to focus on one own ability and the required strength.
Needs to focus on more of the social ability skills and personality strength.

Appendix

visual summary of result

Normal adult working population

Distribution for normal adult

Textual summary of your report

The Big Five FactorsDescribing a low range scoring person...PercentileRangeDescribing a high range scoring person...
Openness to experienceTraditionalist • down-to-earth • practical • conservative • prefers traditional outlooks and technical problem-solving9LowImaginative • open-minded • experimental • prefers creative conceptual problem-solving
Conscientiousness (Work Ethic)Spontaneous • disorganized • prefers flexible plans • dislikes precise details13LowConscientious • disciplined • efficient • well organized • likes precise detail • strong sense of duty • (Very High scorers could be described as workaholics)
ExtraversionReserved • formal • serious • quiet • prefers working alone • avoids direct leadership roles58MiddleOutgoing • friendly • assertive • likes working with others • enjoy direct leadership roles
AgreeablenessHard-headed • skeptical • competitive • proud • prefers competition over co-operation1Very lowCompassionate • eager to please • well-natured • prefer co-operation over competition and conflict (Anderson, 2015)
Natural reactionsNot easily upset in stressful situations • relaxed • resilient • calm64MiddleExperiences negative emotional reactions and feelings of anxiety-prone to worry • easily upset


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