BSBLED802 Learning Strategy Project Assessment Task 2 Answer

Assessment Task 2 Cover Sheet
Assessment Task 2: Learning strategy projectTask summary 

You are required to develop a report on organisational learning strategies for a case study company. You are then required to write an organisational learning strategy and policies and procedures for the company.

This assessment is to be completed in the simulated work environment in Strathfield College.

Required

• Access to textbooks and other learning materials
• Computer with Microsoft Office and internet access
• Assessment and Recognition Policy and Procedures Template
• External Training Procurement Policy and Procedures Template
• Learning and Development Policy and Procedures Template
• Learning Strategies Report Template
• Organisational Learning Strategy Template
• Performance Appraisal Policy and Procedures
• Recruitment, Selection and Induction Policy and Procedures. 
• Strategic Business Plan

Timing

Your assessor will advise you of the due date of these submissions.

Submit

• Email with Learning Strategies Report attached.
• Email with the following attached:
• Organisational Learning Strategies 
• Learning and Development Policy and Procedures
• Assessment and Recognition Policy and Procedures 
• External Training Procurement Policy and Procedures 

Assessment criteria

For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.

Re-submission opportunities

You will be provided feedback on your performance by your assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task. 

If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date. 

You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.

Assessment Task 2 Instructions 

Carefully read the following: 

Grow Management Consultants is a consultancy company specialising in leadership development services. These services include:

• Mentoring training
• Coaching
• Management consultation 
• Management program evaluation
• Development of cutting-edge tools, resources and expert advice
• Sharing best and next practices
• Leading organisations through the process of creating a leadership culture
• Recognising and celebrating excellence in leadership. 

The company has a CEO, a General Manager (newly appointed), an Operations Manager, five Principal Consultants, twelve trainers and a small HR team. The company also has a Board consisting of the CEO and General Manager, as well as two Executive Directors who are company shareholders. 

A new Strategic Plan was recently developed to guide the organisation over the next three years. One of the key objectives of the Strategic Plan is for Grow Management Consultants to become established as a learning organisation.

You are the newly appointed General Manager and the CEO has given you the task of developing, implementing and monitoring an organisational learning strategy for the company, as the first step towards establishing Grow Management Consultants a learning organisation.

Before you commence this task, you should ensure that you are familiar with the company’s Strategic Business Plan and its objectives in relation to learning and development, as well as the human resources policies and procedures that are in place.

Complete the following activities:

Write a learning strategies report

You are required to lead learning strategy formation by researching and evaluating organisational learning approaches, examining options for organisational learning, including an assessment of the organisation’s strategic requirements and processes that are in place and then making recommendations for an organisational learning strategy.   

Conduct your research, analysis and evaluation and develop a report that includes the following: 

• An evaluation of a range of models and approaches to learning and workplace training and how they would support the company’s strategic requirements as documented in the Strategic Business Plan. As a guide you should describe a minimum of three models and approaches to organisational learning.
• An analysis of how organisational learning can contribute to a company’s ability to grow and develop and therefore be more competitive 
• A review of the company’s existing policies and procedures relevant to organisational learning/training and assessment and any current gaps. These are:
• Recruitment, Selection and Induction Policy and Procedures. 
• Performance Appraisal Policy and Procedures
• A review of current best practice for policies and processes that support organisational learning: what are they and what should they include. 
• Recommendations for the structure and content of the company’s organisational learning strategy. Recommendations should be based on your research and the company’s strategic requirements and policies discussed above.  
• Define the ideal technological and systems requirements for an organisational learning strategy and compare to what is currently in place. 
• Define and document communication and consultation process that can be used to support development and implementation of organisational learning strategy. 
• Recommend procedures that can be incorporated into the organisational learning strategy to systematically liaise with educators/instructors, learners and others to monitor the extent to which learning strategies and learning resources are achieving the organisational learning targets. 

Use the Learning Strategies Report Template to guide your work. 

As a guide, your report would be between 4 and 5 pages in length.

Send an email to Senior Management (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachment and ask them to attend a meeting to review the report together prior to designing, developing and implementing the organisational learning strategy. 

Attach your learning strategies report to the email.

Meet with Senior Management.

You are required to discuss your Learning Strategies Report with the Senior Management.

Go through each section of your report, asking for the other Managers’ feedback on what you have written.

You are required to pay particular attention to the language that you use during the meeting. Your vocabulary and the way that you communicate should be appropriate to your audience.

During the meeting, you are required to demonstrate effective communication skills including:

• Speaking clearly and concisely using language relevant to the audience
• Using non-verbal communication to assist with understanding 
• Asking questions to identify required information 
• Responding to questions as required 
• Using active listening techniques to confirm understanding 

Take notes on the feedback that you receive.

Design and develop an organisational learning strategy

Using the feedback that you received at the meeting as well as the information you researched and evaluated for your report, create a draft organisational learning strategy for Grow Management Consultants.

Your strategy should:

• Address the overall organisational requirements for an organisational learning strategy, as well as specific instructor and learner requirements, building on from the Learning Strategies Report you developed. 
• Include relevant units of competency as given in the feedback provided to you at the meeting
• Set out the learning and assessment strategies that you have developed while researching you report and during the meeting. Each strategy should allow some flexibility, so it is more responsive to any changed circumstances or priorities. 
• Include procedures to systematically liaise with educators/instructors, learners and others to monitor the extent to which learning strategies and learning resources are achieving the organisational learning targets.
• For each strategy, include responsibilities, timelines, resources and performance indicators. 

Use the Organisational Learning Strategy Template to the email.

Write learning and development policy and procedures.

Use the internet to research relevant policies and procedures and develop them into a document that would be appropriate for the case study organisation.

Your policy and procedures should include the following:

• An introduction, giving the reasons that the document has been developed
• Purpose, setting out the document’s objectives
• Duties and responsibilities of staff and line managers.
• Procedures: 
• Identifying Learning and Development needs and opportunities
• Study leave
• Funding

These must be appropriate for the company’s strategic requirements

Use the Learning and Development Policy and Procedures Template to guide your work.

Develop compliant assessment and recognition policies and procedures 

Use the internet to research relevant policies and procedures and develop them into a document that would be appropriate for the case study organisation.

These must be appropriate for the company’s strategic requirements

Use the Assessment and Recognition Policy and Procedures Template to guide your work.

Develop procurement and supply policy and procedures 

Use the internet to research relevant policies and procedures and develop them into a document that would be appropriate for the case study organisation.

They should also be relevant to the supply of training services by external providers and should be appropriate for the company’s strategic requirements

Use the External Training Procurement Policy and Procedures Template to guide your work

Send an email to Senior Management (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachment and ask them to attend a meeting to review the report together. 

Attach the following documents to your email:

• Organisational Learning Strategies 
• Learning and Development Policy and Procedures
• Assessment and Recognition Policy and Procedures 
• External Training Procurement Policy and Procedures