Business Process And Information Technology

pages Pages: 4word Words: 890

Question :

Topic: Business process and Information technology 

Should contain the following:

1) Article discussion
2) Methodologies
3) Comparison of Advantages, disadvantages, and superiority of the paper's methodology
4) Changes and future directions to improve

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Answer :


The Business and Information technology Alignment is processed through which the firms can use the use of information technology (IT) to achieve their business objectives. The information technology is rapidly changing but how the companies integrate and use resourceful ways of using technology with the business processes can help to achieve the objectives (Heinrich, 2017). Integrating information technology in a business can be challenging but it can also help in achieving overall improved business goals and objectives.

In today's times, the goals of business information can be improved through IT objectives. To evaluate in-depth, the article on “Business Process and Information Technology Alignment:” would be discussed along with comparing it with the other articles and finally drawing a conclusion.

Article Discussion

In the article, the importance of technology is linked with provisional direction to the current and future business strategies that can be helpful to understand (Andrade, 2017).  The use of information technology is viewed to be an instrument that can help the business to transits and achieve their objectives. The information technology exists in between the firms and its objectives and helps to formulate a strategy. The firms can use information technology to link intellectual alignment with the business and with the IT strategy. The goals of the business process and information technology are linked with the harmony and outcomes in what is expected as a business value and how the business decision-makers can go about it (Cassidy, 2016). It is also important to consider how the firms can find out an alignment strategy related to IT and business, at a process level. It focuses on the process of the alignment that can relate to IT support having a specific business strategy.

The article, further discuses, how there can be a paradigm perspective that can fail and be linked to business development and forming a new business strategy.  The article is focused on linking IT with the business strategy at a process level. It has provided a lens over the IT shortfall (IT support staff that supports the business activities) along with the IT slack (IT staff supporting the current business activities). The alignment shows how business objectives can be linked with IT business value, and it can provide a relation between the IT slack with the IT business value. At the same time, having an IT shortfall and IT slack would be differentiated with the defined business strategy and forming a perspective and view to relate it with the strategy’s success.

Description of the methodologies

The article has used both qualitative and quantitative research, to conclude its findings.  The article uses in-depth researched articles that have been included in the literature review. It is also how there can be a conceptualization and relate it with the data to match surveys with the senior business and IT executives residing in either EU or the US. It includes how the strategy can be represented and exists in between the business and with the IT strategy which can potentially be dependent on the strategic planner survey. The research methodology is derived through an independent capture data that includes a business strategy and includes corporate planners. The researched strategy includes corporate planning and incorporates the IT Executive survey, which has been considered from the surveys done so far. It uses the captured data taken from the IT strategy and includes CIOs or other IT executives. In the research case, most of the information has been provided by the CFO’s as they are the most important people who can provide an overall firm-wide responsibility that can be dependent on strategic planning (López-Pintado, 2017). The research is focused on including respondents based on presenting a different item and having a respondent bias. It includes data collected from the respondent’s specific area who are part of any  IT or business expertise.

The research methodology done was focused on two data-collection steps and it included a third survey that was based on gathered data. It included the IT impacts and how it can be a concern or an advantage at a process level such as based on manufacturing, includes marketing, having sales, or service. In the second data collection, the research is focused on the IT impact surveys having a strategic planner strategy.  At every phase it would be based on the data collection, that could be mailed through surveys separately and result in limiting the respondent to potential bias and at the same time having similar views.

A sample of 541 firms was considered from the total data collection of 5557 multi-diverse firms and single-segment firms. It included matched surveys (three per organization) considered from the 76 firms. In the next second data-collection, the focus is shifted to the medium-size publicly traded U.S. firms which had an investment size from US$100 million to US$3 billion. A sample size of 241 was considered, who have shown a high response rate from the total data collected of 2286 size.

Comparison of the results with the others

Andrade, E., van der   Aa, H., Leopold, H., Alter, S., & Reijers, H.(2016)Factors leading to   business process noncompliance and its positive and negative effects:The article is focused on noncompliant behavior   and it has a positive intention and a positive effect on the business process   outcomes. It includes the unintended factors based on noncompliance, having a   lack of knowledge that can create ruckus in the system and have a negative outcome   on the business process outcomes.
Cassidy, A(2016)A practical guide to   information systems strategic planningThe article is focused on the collaborative effort   having a solid direction based on the support in an entire organization and   having strategic IS investments. 
Heinrich, R., Merkle,   P., Henss, J., & Paech, B.2017Integrating business   process simulation and information system simulation for performance   prediction.  The article has provided the result focused   on providing complex interrelations linked to the BPs and ISs (Heinrich, 2017). The result also provides evidence on a   simulation-based performance by linking BP with the IS designs. It can   integrate the design alternatives as per the key requirements.
Hu, Y. P., Chang, I.   C., & Hsu, W. Y2017Mediating effects of   business process The article has found evidence in the relationship   existing between the information capital and in a company performance that   can be mediated through a business process (Hu, 2017). The findings are more focused on   integrating IT with an innovative capacity having holistic thinking processes.

In the article, “Business Process and IT Alignment”  the result is more related to the key alignment of IT in the firm-level construct and also provides evidence in how to incorporate IT strategy linked with the business strategy (Tallon, 2016). Another result, which has been drawn from the article, is the alignment based on correcting the inaccuracies along with deriving it from the profile deviation measures.

Advantages, disadvantages, and superiority of the paper's methodology


The article has taken a quantitative measure, along with providing qualitative researched references. The article has provided an in-depth discussion that has been considered from the various resources and also includes a surveyed large size data collection. The findings prove, how the subsequent measure in IT shortfall and IT slack would be part of every process and includes a grouping process which can be due to the IT shortfall (IT slack) inversely related to the IT business value (Mendling, 2017).


The article has a disadvantage of not being able to draw the IT slack and having a shortfall in the IT value that could be impacted due to the business cycles. At the same time, there can be a significant comparison between the level of business activity and how there can be a reduction in ideal IT use. It can be based on the IT slack that can integrate the digital options based on having an actual IT use in comparison to the greater IT use (Trigo, 2016).

Superiority over the Paper

The article is considered to be superior, over the others, is due to the quantitative researched data and includes in-depth qualitative research taken from the reliable resources (Tax, 2017). It has provided a proposed reconceptualization and can be linked to the alignment and with the existing alignment measures. The article also includes a substantial sampled data which is reliable and includes from the multi-diverse companies. It includes feedback, opinions, and viewpoints shared by the senior leaders and IT executives in the EU and US regions. It is also how one can represent strategy in between the business and in the IT strategy which is based on the strategic planner survey.

Changes and future directions to improve

The future research in the article provides a clear direction on the idea of presenting a process-level IT and how it can have implications depending on the different combinations such as hardware, software, labor along having a service resource (Vom Brocke 2018). The future research also includes guidance, on how there can be the provision of IT slack in a complex web that can be linked with the IT resources in practice. It is also defined with the different combinations that can be based on IT slack including hardware, software, and data taken from various resources. The research is based on digital options that can be exercised in future researched work. It gives direction to the IT shortfall and IT slack in similar processes and providing an edge over the direct competitors (Van Der Aalst, 2016)


To conclude, how Information Technology continues to challenge the way, one can improve business processes and communicate effectively with potential customers. It is also a way, through which one can relate with no single dominant factors that are based on the reorganization strategy. The role of the information technology has a substantial impact on structuring the business and having a decentralized role. In any company, information technology has a vital role, to ensure that the end-users can match with the knowledge-based roles and having a business strategy (Weber, 2016).  At the same time, the business and IT alignment would be related to the market impact along with having a potential growth.