Assessment 2: Case Study Analysis (45%)
Working in groups of 3 you will prepare a video presentation about one of six given case studies that feature an ethical dilemma for a community service worker in a professional context. The case study will require you to:
PART 2A – Video presentation (15%)
Case study one
You work as a case worker in a drop-in women’s centre. Your client Jenny (aged 28) has been using the service to access food and other welfare services. You are aware that Jenny is married and has a 6-year-old son. Over the last few weeks, you have noticed that Jenny has become increasingly quiet while accessing services. One day, you notice that Jenny has brought her son to the women’s centre. When you sit and try to talk to Jenny, you notice that she does not introduce her son to you. He appears to be quiet, withdrawn and does not make any eye contact with you. You also notice several severe bruises on her son’s arms and legs, which Jenny says is due to rough play with other children in school. Jenny discloses that they are in financial difficulty at the moment but hope that situation will change when her husband finds a job soon. You also become aware that her husband lost his job due to significant drug use. What should you do?
Case study two
You work as a youth worker in a residential centre. Your client George (aged 18) has mental health and substance addiction issues. You have formed a good working relationship with George and he has been very honest with you. Over the last few weeks, you notice that George seems increasingly paranoid towards both staff and other clients of the residential centre. Whenever George interacts with them, he accuses them of persecuting him and withdraws into his room. In a meeting, George discloses to you that he has plans to take revenge on your colleagues and other clients of the centre. When you explore this further, George discloses that he has not been taking his medications and he has been hearing strong voices all the time. He requests you to keep the information confidential. What would you do?
Case study three
Kristina is a client with a community housing organisation who has been supported by her case worker John. She and John are of similar ages, and through conversations they have in their professional interactions, it seems that Kristina and John share several interests including similar taste in food. John is able to find an independent community accommodation for Kristina and soon she will no longer be a client of the community housing organisation. A few weeks later, Kristina visits John in his office. During that meeting, Kristina mentions that she has also found work in an entertainment company. In her work she receives many free expensive vouchers to restaurants. She invites John as a date to an upcoming opening of a new restaurant because she remembered that she and John have similar tastes in food. She states that as she is no longer a client of the organisation, them seeing each other socially or casually should not be a problem. What should John do?
Case study four
You work as a youth case worker in a Youth Refuge. Cleo, a 16-year-old Aboriginal man, who has experienced significant family loss and displacement has come to your organisation for refuge. During your interactions, you notice Cleo is very intelligent, talented and skilled. You encourage his skills and work with him providing ongoing case support. After working together for well over a year, Cleo is able to join an apprentice program and a distant relative has taken Cleo under his wing. A few months after his departure from the refugee, Cleo visits you and thanks you for your support as a case worker during his time in the refuge and hands over small wood carving which he sculpted as a gift. What should you do?
Case Study five
You work as a case worker in a local community mental health service. For the past six months, you have been helping your client Maree in supporting her with her mental health issues. You have arranged counselling and specialist care for Maree. You are also aware that Maree recently left her partner due to domestic violence, moved into independent accommodation and launched divorce proceedings against her partner. You receive a subpoena to provide case records of all of your contact with Maree and provide a testimony to the court in relation to the divorce proceedings. You are asked to disclose information about your professional interactions with Maree. When you discuss the subpoena with Maree, she asks you to keep the information confidential and not to disclose anything to the court. What do you do?
Case study six
You work for an organisation which provides support services to clients under NDIS. Jack, a 26-year-old client for the last six years has run out of his NDIS funding for the year. Jack a talented painter, offers to paint the interior of your house for free provided you find him some additional funding through other organizations. Your house interior is in desperate need of painting and Jack assures you that he will keep it a secret. What would you do?
For solution, connect with our online professionals.