Assessment Task 3
You are required to develop a portfolio of documents using the planning templates provided.
Based on the selected idea, or concept, that was raised in Task 2 and following on from your discussions with others, you will need to develop a portfolio of documents as listed below. In your portfolio you will need to develop and include the following:
|What do I need to hand in for this task?|
|Change management plan|
|Learning and development plan|
|Test and trial plan.|
People (staff and customers)
Process and practice
What things need to change? Describe the current state.
What needs to be done?
What will this look like? Describe the future state.
What will this new system achieve in the business?
How will you achieve your objective?
What are your specific targets/goals?
How will you know if you are successful?
Who is responsible for this?
When do you expect to achieve this?
Who do we need to inform?
What do we want to tell them?
What methods/platforms will we use to communicate?
Who is responsible?
When will this happen?
What do they need to learn?
How will they learn?
What resources are required?
How is success measured?
Test and trial
What needs to be tested or trialled?
Who is involved in the testing?
How will you test and trial this area with users?
What are the parameters or limitation to this test/trial?
What do you need for the test/trial?
When will this testing need to occur?
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