Assessment Task 3
TASK SUMMARY:
You are required to develop a portfolio of documents using the planning templates provided.
INSTRUCTIONS:
Based on the selected idea, or concept, that was raised in Task 2 and following on from your discussions with others, you will need to develop a portfolio of documents as listed below. In your portfolio you will need to develop and include the following:
What do I need to hand in for this task? |
Concept mock-up |
Operational plan |
Communication plan |
Change management plan |
Learning and development plan |
Test and trial plan. |
Impact analysis
Consideration | Benefit | Risk | Mitigation |
People (staff and customers) | |||
Resources | |||
Process and practice |
Change Management
Current What things need to change? Describe the current state. | Action What needs to be done? | Future What will this look like? Describe the future state. |
Operational plan
Objective What will this new system achieve in the business? | Strategy How will you achieve your objective? | Target/Goals What are your specific targets/goals? | Measure How will you know if you are successful? | Accountabilit y Who is responsible for this? | Timeline When do you expect to achieve this? |
Communication Plan
Audience/Group Who do we need to inform? | Key messages: What do we want to tell them? | Communication methods: What methods/platforms will we use to communicate? | Who is responsible? | Deadline: When will this happen? |
Management/Board | ||||
Staff/Employees | ||||
Existing customers | ||||
Media/General Public | ||||
Product developer |
Learning and Development Plan
Employee/ Responsibilities | Goals/Objectives What do they need to learn? | Method/Strategy How will they learn? | Required resources What resources are required? | Evaluation methods How is success measured? | |
Terri |
| ||||
Jean |
| ||||
Lucy |
| ||||
Amy/John |
|
Test and trial
Test area What needs to be tested or trialled? | Target audience Who is involved in the testing? | Process/Method How will you test and trial this area with users? | Parameters What are the parameters or limitation to this test/trial? | Resources What do you need for the test/trial? | Timeframe When will this testing need to occur? |
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