ERP System for Richard Antiques Imports
ERP IMPLEMENTATION PLAN
1.4 Project Team Establishing and Induction
Importance of ERP cant be ignored to gain competitive advantage for RAI. RAI is growing its business and with growing needs, it’s difficult to maintain data manually. Hence, decision to implement ERP in RAI is appreciative move. However, no system can ever be effectively implemented without corporation of employees. Hence, the training material should be easy to understand and tailored according to the need of various requirement of RAI employees. Harwood (2017, p. 17) commented that, ERP helps in effective resource management. users are potential customers of this firm thus training of users has been scheduled for a period of 3 days. Bintoro et al. (2015, p. 231) observed that, actors can influence the ERP implementation procedure remarkably. Hence, using this actors influence, RAI can develop its user training program. As for an example, celebrities can convey the effectiveness of ERP and thereby people can be enriched with appropriate knowledge. Similarly, using powerpoint presentation knowledge can be distributed among the users regarding training materials.
Introduction of ERP- ERP can be new to many employees. Hence, the first section of training must include the concept, advantage and flexibility of ERP. It will help to reduce the anxiety of many employees who are new to ICT. The content is suitable of all employees of RAI firm.
Accounting and finance- This section of ERP will inform employees to keep track of total number of items purchased in month/ year, total revenue, invoice, cost of trips, total expenses and profit of each store as well over all organization.
Business intelligence and reporting- This section of training will inform employees to take various reports and to analyze it for further decision making. It will help store managers to retrieve comparative profit and loss statement for consecutive months. Richard can retrieve comparative reports for all stores to evaluate performance.
Sales and customer management- The section will inform store managers and Richard to make marketing strategies. It will inform them to keep track of walk in and online customers, repeated customers, customer complaints and customer retentions.
Purchasing management-The section will inform Richard to keep track of bought items like weight, height, location, price, date of purchase and suppliers. The comprehensive picture or report will help him to make decision accordingly.
HR and Payroll- This section will help HR manager to keep record of employee attendance, payroll and their compensations. This will help Richard to design reward and compensation accordingly.
Inventory Management- The application will inform managers to keep track of items kept in other stores and common locations. It will keep all data of antiques centralized and easy to access.
In order to increase effectiveness of the training management presentation planning of implementation of ERP implementation is a vital step.. The schedule of the training period needs to be divided effectively an in proper phases. A typical overview of the schedule and presentation hour can be-
First Day of training-(25/9/2018)-Presentation on ERP
Introduction of ERP system- 30 minutes
Accounting and finance- 1 hour
Business intelligence and reporting- 1hour
Sales and customer management- 1hour
Purchasing management- 1hour
HR and Payroll- 30min
Inventory Management- 1 hour
Recognition of resources- 6 hours
Final Day of Training-(26/9/2018)-Discussion and problem solving
Discussion on ERP system- 4 hours
Problem solving- 3.30 hours
Sun, Ni & Lam (2015, p. 47) opined that, effective delivery plan can accelerate the ERP implementation process. A small and simple handbook regarding ERP and its application suitable to RAI will be published and distributed to employees. The handbook will consist FAQ and functioning of various applications.