Assignment Cover Sheet
Course/Unit Information |
Course | Pearson BTEC Level 7 – Diploma / Extended Diploma in Strategic Management & Leadership |
Unit No. | Unit 11 |
Unit Name | Strategic Quality and Systems Management |
Unit code | H/602/2327 |
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Task: Report covering LO1, LO2, LO3, LO4 & LO5.
Assignment title |
Implementing Strategic Quality Change in an Organization.
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Scope (LOs and ACs) of this assignment:
Learning Outcome 1: Understand the role of ‘Operations Management’ in an Organization.
- AC 1.1: Explain the importance of effective operations management in achieving organizational objectives
- AC 1.2: Evaluate the success of existing operations management processes in meeting an organization’s overall strategic management objectives
Learning Outcome 2: Understand the importance of managing quality in an organization. - AC 2.1: Explain the importance of effective quality management in achieving organizational objectives
- AC 2.2: Evaluate the success of existing quality management processes in meeting an organization’s overall strategic management objectives
Learning Outcome 3: Be able to plan a strategic quality change in an organization. - AC 3.1: Plan a strategic quality change to improve organizational performance
- AC 3.2: Define resources, tools and systems to support business processes in a strategic quality change
- AC 3.3: Evaluate the wider implications of planned strategic quality change in an organization
- AC 3.4: Design systems to monitor the implementation of a strategic quality change in an organization
Learning Outcome 4: Be able to implement a strategic quality change in an organization. - AC 4.1: Implement a strategic quality change in an organization.
- AC 4.2: Embed a quality culture in an organization to ensure continuous monitoring and development
- AC 4.3: Monitor the implementation of a strategic quality change in an organization
Learning Outcome 5: Be able to evaluate the outcomes of a strategic quality change in an organization. - AC 5.1: Evaluate the outcomes of a strategic quality change in an organization
- AC 5.2: Recommend areas for improvement to a strategic quality change that align with organizational objectives
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Assignment Task: Read the following Scenario, and prepare a report with the guidelines provided.
Scenario: The learner is acting as an internal quality consultant for a chosen organization (preferably where the learner is currently working). The learner is required to look at the existing quality management procedures and systems within the organization, and, implement a strategic quality change, ensuring the monitoring evaluation systems are in place and evaluating the outcomes of change. The report should include the following: - Executive Summary
- Introduction of the Chosen Organization and existing quality management systems within the organization
- Explain the importance of effective operations management and quality management in achieving the organizational objectives.
- Evaluate the success of existing operations management processes and quality management processes in achieving the chosen organization’s strategic management objectives.
- Examine the need for strategic quality change and assess the factors that drive the need for the strategic quality change. Assess the resource implications for not responding to these changes. Plan a strategic quality change and implement it to improve organizational performance. Provide measures and design systems to monitor the implementation of the planned strategic quality change. The plan done needs to be action oriented, detailed, and should clearly define the resources, tools and systems that will support the business processes involved in the quality change process.
- Evaluate the wider implications of strategic quality change on the organization from an external perspective and the impact on people, systems and functions influencing performance within the organization.
- What is the quality culture in the chosen organization? Propose and embed an effective quality culture to ensure continuous monitoring and progress.
- Evaluate the outcomes of the strategic quality change and recommend areas of improvement to thestrategic quality change that aligns with the overall organizational objectives.
- References (Adhering to Harvard Referencing Format)
The report shall not exceed 6,000 words and should include relevant examples and illustrations.
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