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HLTWHS002: Follow Safe Work Practices for Direct Client Care

Assessment – HLTWHS002: Follow safe work practices for direct client care2

Competency Record to be completed by Assessor 3

Observation/Demonstration


Throughout this unit, you will be expected to show your competency of the elements through observations or demonstrations. Your instructor will have a list of demonstrations you must complete or tasks to be observed. The observations and demonstrations will be completed as well as the activities found in this workbook. An explanation of demonstrations and observations:

Demonstration is off-the-job

A demonstration will require:

  • Performing a skill or task that is asked of you
  • Undertaking a simulation exercise

Observation is on-the-job

The observation will usually require:

  • Performing a work based skill or task 
  • Interaction with colleagues and/or customers

Your instructor will inform you of which one of the above they would like you to do. The demonstration/observation will cover one of the unit’s elements.

The observation/demonstration will take place either in the workplace or the training environment, depending on the task to be undertaken and whether it is an observation or demonstration. Your instructor will ensure you are provided with the correct equipment and/or materials to complete the task. They will also inform you of how long you have to complete the task.

You should be able to demonstrate you can:

  1. Follow safe work practices for direct client care
  2. Follow safe work practices for manual handling
  3. Follow safe work practices for infection control
  4. Contribute to safe work practices in the workplace
  5. Reflect on own safe work practices

You should also demonstrate the following skills:

  1. Reading skills

Activities

Activity 1A

Estimated   Time15 Minutes
ObjectiveTo provide you with   an opportunity to follow workplace policies   and procedures for safe work practices.
Activity
Identify three   separate procedures that must be followed for the health and safety of your   employees.

Activity 1B

Estimated   Time20 Minutes
ObjectiveTo provide you with   an opportunity to identify existing and   potential hazards in the workplace, report them to designated persons, and   record them according to workplace procedures.
ActivityIdentify a hazard from each of the   following categories and explain what you would do in each instance:

  • Environmental
  • Client-based
  • Staff-based
  • People based

Activity 1C

Estimated   TimeMinutes
ObjectiveTo provide you with   an opportunity to identify any client-related   risk factors or behaviours of concern, report them to designated persons, and   record them according to workplace procedures.
ActivityWhat would you do if:

  • You noticed a puddle of water in the kitchen
  • You noticed a flap of carpet loose in the building
  • You slipped on the floor in the hallway 
Give the best answer you can. If   organisational policy stipulates action, include this.

Activity 1D

Estimated   Time20 Minutes
ObjectiveTo provide you with   an opportunity to follow workplace policies   and procedures to minimise risk.
ActivityWhat policies and procedures does your   organisation impose or recommend in the following situations:

  • Working in a new environment?
  • A staff member doesn’t turn up for work?
  • A client becomes violent?

Activity 1E

Estimated   Time25 Minutes
ObjectiveTo provide you with   an opportunity to identify and report   incidents and injuries to designated persons according to workplace   procedures.
ActivityIdentify an emergency situation that   could occur at work:
And outline the roles, expectations   and limitations of various roles:

  • What they need to do:
  • What they could do, if possible:
  • What they should not do:

Activity 2A

Estimated   Time45 Minutes
ObjectiveTo provide you with   an opportunity to follow manual handling   procedures and work instructions for minimising manual handling risk.
ActivityRole playing activity
Choose a manual handling activity that   is carried out in your workplace.
Demonstrate how to do it, following   established manual handling procedures and work instructions for minimising   risk.
Next, demonstrate how it could be done   with no regard for safety and explain each risk associated with this method.   Note: do not actually do the task in this way, but indicate and use gestures to   show how it would be done hypothetically to explain your answer.

Activity 2B

Estimated   Time30 Minutes
ObjectiveTo provide you with   an opportunity to identify manual handling   hazards and report in line with workplace procedures.
ActivityRole playing activity
Choose from one of the following   categories:

  • Moving people
  • Carrying manageable items
  • Moving heavy or bulky items
  • Postural movements.
Describe an action or task to be   carried out that belongs in your category.
Next, individually demonstrate how you   would handle it correctly, explaining any specific points, such as ‘keep your   back straight,’ or a particular grip, etc.

Activity 2C

Estimated   Time30 Minutes
ObjectiveTo provide you with   an opportunity to apply control measures for   minimising manual handling risk.
ActivityLocate a risk assessment form from:

  • Workplace
  • Government website
  • Other suitable website or source 
And identify an activity to plot on   the risk assessment form.
What conclusion do you come to?

Activity 3A

Estimated   TimeMinutes
ObjectiveTo provide you with   an opportunity to follow standard   precautions as part of own work routine to prevent the spread of infection.
ActivityList the benefits associated with:

  • Washing hands
  • Safe disposal of sharps
  • Surface cleaning
  • Management of bodily fluid spills
  • Personal Protective Equipment 
And how they contribute to the   prevention of infection.

Activity 3B

Estimated   Time25 Minutes
ObjectiveTo provide you with   an opportunity to recognise situations when   additional infection control procedures are required.
ActivityIdentify a situation in which you   would be required to apply additional infection control procedures.

  • Why is it needed?
  • What would you do?

Activity 3C

Estimated   Time20 Minutes
ObjectiveTo provide you with   an opportunity to apply additional   precautions when standard precautions alone may not be sufficient to prevent   transmission of infection.
ActivityHow can you ensure that additional   precautions are applied when required?
Give an example of this.

Activity 3D

Estimated   Time45 Minutes
ObjectiveTo provide you with   an opportunity to identify risks of infection   and report them according to workplace procedures.
ActivityCase study
  1. Every time Tom cooks he seems to become ill with a stomach upset.   Why could this be? How can he avoid getting ill when he cooks?
  2. Sophie seems to catch every sniffle and sneeze that is going in the   building. Why could this be? How can she avoid catching everything?
  3. Andrew has caught head lice three times this year so far and is   sure he is getting them from work, as each time he has caught them he has   been doing overtime at another residential home. How could this be? What can   he do to tackle this issue?

Activity 4A

Estimated   Time45 Minutes
ObjectiveTo provide you with   an opportunity to raise WHS issues with designated persons according to   organisational procedures.
ActivityGive an example of how you can adhere   to your requirements at work, in terms of your WHS responsibilities.
For each of the following, give an   example of how you could meet these requirements:

  • Work safely 
  • Wear PPE where required
  • Follow safety procedures and requirements
  • Not destroy or compromise equipment and resources provided to them
  • Not interfere with safety equipment 
  • Not act in a way that compromises the safety of yourself,   colleagues, clients and the public
  • Report WHS issues / hazards, etc.
Identify three task or role-specific   issues or concerns you could encounter and note who you would consult for   help and why.

Activity 4B

Estimated   Time20 Minutes
ObjectiveTo provide you with   an opportunity to participate in workplace safety meetings, inspections and   consultative activities.
Activity
What types of   inspection are carried out in your workplace? How are you expected to follow   up on areas of concern?

Activity 4C

Estimated   Time30 Minutes
ObjectiveTo provide you with   an opportunity to contribute to the development and implementation of safe   workplace policies and procedures in own work area.
ActivityThis activity is about providing   feedback to supervisors about hazards.
What would you do if:

  • You noticed that a hoist was broken?
  • You noticed that water in the front porch was leaking into the   hallway?
  • You saw someone lifting something incorrectly?
  • You identified that a resident had the flu?
  • You thought a colleague might be intoxicated?
  • You noticed that a door was hanging off its hinges?
Who would you contact? And how?

Activity 5A

Estimated   Time20 Minutes
ObjectiveTo provide you with an   opportunity to identify ways to maintain   currency of safe work practices in regards to workplace systems, equipment   and processes in own work role.
Activity
Identify any   equipment that poses a risk in your workplace. What safety measures and precautions   are in place to limit the risks associated with this equipment?

Activity 5B

Estimated   Time15 Minutes
ObjectiveTo provide you with   an opportunity to reflect on own levels of   stress and fatigue, and report to designated persons according to workplace   procedures.
Activity
Identify eight   symptoms of stress and fatigue.

Activity 5C

Estimated   Time20 Minutes
ObjectiveTo provide you with   an opportunity to participate in workplace   debriefing to address individual needs.
Activity
Identify the   primary purposes of workplace debriefing sessions.


Answer

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