ICT 103 Analysing And Modelling System Requirement Assessment 3 Answer

ICT 103 SYSTEMS ANALYSIS AND DESIGN T121

Assessment 3

Assessment type: Case Study Assignment – Individual Assessment (2000 words)

Purpose: This assessment is a report on System analysis and modelling. The report is designed to assess your practical understanding of system analysis and design within a system project. Having analysed the project case study, you are assumed to have a clear insight into the scope of the system analysis within a system development project. Students are required to analyse system requirements and draw diagrams such as Activity diagram, Use case, Domain model, System Sequence modeling diagram and user interfaces for the given case study. The assessment aims to develop your understanding of relevant skills and issues in various aspects of system analysis and design. This assessment contributes to the learning outcomes a, b, c and d.

Assessment topic: Analysing and Modelling System requirement

“FixAuto” is a chain of vehicle repair shops in Sydney. Because of the prevailing COVID 19 pandemic and increasing competition, the owners want to develop software in order to automate the business for improved services to their customers. As a system analyst, you are required to analyse and design a Vehicle Repair Management System (VRMS) that should be able to perform tasks such as to track the repair jobs for the vehicles they repair, the items that are used for each repair job, the labour costs for each repair job, the mechanic performing each repair job, and the total cost of each repair job.

The system should be able to accept a new repair job, allocate the job to the available mechanic for repair and send the relevant information to the customer along with the details of calculated cost as well as the approximate vehicle pick up date and time. The staff should be able to provide any discounts based on any special conditions and process the payments made by the customer. The system should also allow authorised access to the staff and management to generate and view customised reports for the proposed system.

Overall, the system is required to have the following features for a variety of users.

• Customer Management operations (Creating, deleting, updating, searching customer)
• Repair Management operations (Checking for available mechanic, tracking details of items required for repair job, information of vehicles repaired and associated cost)
• Payment processing functions (Processing customer payments, Issuing online receipts)
• Login Management functions (Creating or removing system users)
• Report Generation functionalities (Generating reports of repairs, mechanics, customers etc.

You may also add other possible functions that you deem necessary to function in this business case.

You as a system analyst, are hired by ‘FixAuto’ authorities, to analyse and design the proposed system that should be able to perform tasks according to the details provided in the above case study. This will also require you to make necessary assumptions and document all your assumptions in your report. Make sure to provide the appropriate references for the information that is accessed from the external resources.

The report must contain at least the following sections

1. Introduction: Introduce the important aspects of the case study. (2 marks)
2. Methodologies: Briefly describe the System development Life Cycle (SDLC) and discuss different approaches to SDLC. You are then required to choose one model that you find suitable for the system given in the case study and justify your choice. (2 marks)
3. Information gathering techniques: Choose a suitable information gathering technique to gather specific requirements and design at least 4 questions that can be asked from relevant stakeholders to capture the system requirements. Also list all functional and non-functional requirements gathered from different stakeholders and discussed in the case study (2 marks)
4. Use Case Diagram: Provide the name and complete description of a use case for the proposed system and draw a use case diagram. (2 marks)
5. Activity Diagram: Provide an activity diagram the use case identified above. (2 marks)
6. Sequence Diagram: Provide a sequence diagram related to the case study. (2 marks)
7. Domain Model Class Diagram: Provide the domain model class diagram for the proposed system. (2 marks)
8. User Interface: Provide a final user interface design using dialog and screen prototypes for any of the use case listed above. (2 marks)
9. Conclusion: Write a brief conclusion by clearly defining and describing the findings in your own words related to the given case study (2 marks)
10. Structure and Formatting Guidelines (2 marks)
    1. Add a title/cover page of your choice at the beginning of the report. It should include the name of the assessment, subject name, student’s name, and student ID.
    2. Insert a table of content next to the title page.
    3. Insert the page number within the footer of every page in your report.
    4. Provide appropriate referencing (Harvard-Style) for all academic resources used
    5. Submit your file using the format: YourNameID_ICT103Exam.docx