ICT 103 SYSTEMS ANALYSIS AND DESIGN T121
Assessment type: Case Study Assignment – Individual Assessment (2000 words)
Purpose: This assessment is a report on System analysis and modelling. The report is designed to assess your practical understanding of system analysis and design within a system project. Having analysed the project case study, you are assumed to have a clear insight into the scope of the system analysis within a system development project. Students are required to analyse system requirements and draw diagrams such as Activity diagram, Use case, Domain model, System Sequence modeling diagram and user interfaces for the given case study. The assessment aims to develop your understanding of relevant skills and issues in various aspects of system analysis and design. This assessment contributes to the learning outcomes a, b, c and d.
Assessment topic: Analysing and Modelling System requirement
“FixAuto” is a chain of vehicle repair shops in Sydney. Because of the prevailing COVID 19 pandemic and increasing competition, the owners want to develop software in order to automate the business for improved services to their customers. As a system analyst, you are required to analyse and design a Vehicle Repair Management System (VRMS) that should be able to perform tasks such as to track the repair jobs for the vehicles they repair, the items that are used for each repair job, the labour costs for each repair job, the mechanic performing each repair job, and the total cost of each repair job.
The system should be able to accept a new repair job, allocate the job to the available mechanic for repair and send the relevant information to the customer along with the details of calculated cost as well as the approximate vehicle pick up date and time. The staff should be able to provide any discounts based on any special conditions and process the payments made by the customer. The system should also allow authorised access to the staff and management to generate and view customised reports for the proposed system.
Overall, the system is required to have the following features for a variety of users.
You may also add other possible functions that you deem necessary to function in this business case.
You as a system analyst, are hired by ‘FixAuto’ authorities, to analyse and design the proposed system that should be able to perform tasks according to the details provided in the above case study. This will also require you to make necessary assumptions and document all your assumptions in your report. Make sure to provide the appropriate references for the information that is accessed from the external resources.
The report must contain at least the following sections
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