ITECH2305 Contemporary Technique And Tools Used By Business Analyst Assessment 2 Answer

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Question :

ITECH2305 – Analysing the Modern Business

Assignment 2 – Case Study


For this assignment, you will identify and manage the requirements to meet a business need, design possible solutions and communicate your recommendations through a written report and oral presentation.

This is an individual assignment. The work must be your own work.

Timelines and Expectations

Percentage Value of Task: 30% (comprising Written Report 25%, Presentation 5%)

Oral Presentation Due:in Week 10 Lab class (Week commencing 16 September, 2019) Written Report Due:9:00am, Monday 23 September, 2019 (Week 11).

Minimum time expectation: 10 hours

Learning Outcomes Assessed

The following course learning outcomes are assessed by completing this assessment:

  • K2: Discuss a variety of contemporary tools and techniques used for business analysis and when these are appropriate to use
  • K3: Identify and explain the core concepts of business analysis
  • S1: Analyse, document and manage business requirements
  • S2: Investigate and compare various business analysis methods, tools and techniques
  • S3: Identify and apply appropriate means of communication for disseminating information between stakeholders
  • S4: Determine a variety of possible solutions and make recommendations to address business needs
  • A1: Develop, manage, and effectively communicate business requirements
  • A2: Analyse and critique the implementation of a business solution
  • A3: Prepare and justify a case for business change

Assessment Details

You are required to identify an opportunity for a change involving Information Technology in an organization, using current Australian news media to identify the opportunity. This could be inspired by identifying an area for potential growth through observation of a current issue being experienced, or from perceiving an opportunity to improve an organisation’s current systems. Current Australian news media includes reputable news sources published in English in Australia, with any article published since

1st April 2019 considered current. You may check with your lecturer or tutor to confirm the suitability of the news media if you are uncertain.

Once you have identified an opportunity, you are assigned the role of Business Analyst to work on this project. Important Note: You must not contact the actual organisation. You may conduct research using online and library resources and ask your tutor or other students / friends to provide different perspectives – such assistance must be fully acknowledged in your assignment.

Your role entails:

Strategy Analysis:

  • Gain an understanding of the current aims and strategy of the organization and the business objectives of the change, and describing these in your report.

Elicitation and Collaboration:

  • Identifying the relevant stakeholders for this change and creating a RASCI stakeholder prioritization matrix.
  • Developing a list of requirements for the change, considering the perspectives of the relevant stakeholders.

Requirements Lifecycle Management

  • Organising and managing the requirements using a suitable tool e.g. requirements analysis template.
  • Constructing a requirements traceability matrix that links the requirements to each of the proposed designs.

Requirements Analysis and Design Definition

  • Requirements specified and modelled using appropriate techniques e.g. user stories or use cases, use case diagrams, data flow diagrams, sequence diagrams, process modelling, etc.
  • Developing measurement and evaluation criteria to enable the success of the change to be determined.
  • Developing two different, high level designs that address the identified requirements and that would be valid solutions to the opportunity. Note that these should also be compatible with the organisation’s overall strategy. Note also that you are not expected to provide details of the technical implementation of these designs.
  • Recommending one of the designs as the optimal approach for the organisation to consider, with justifications for this recommendation.

As the business analyst, you are also required to document your work in a report in a format suitable for review by the organisation’s management. Your report must:

  • Include an Executive Summary of the report contents, providing a brief overview of the analysis and also the recommended design solution.
  • Document the findings of your analysis in detail, so that the process you have undertaken is clearly explained and identifiable. This should enable another person to follow the work you have completed and understand the outcomes you have identified. Some of the information may be difficult to represent professionally in a report. You may use screenshots where appropriate to show the relevant information, and submit the complete files separately from the report.
  • Be presented in a professional manner suitable for issuing to an executive team at the organisation.

In addition to your report, you are required to present your work in an oral presentation, as though you are presenting to a group of stakeholders from the organisation who will be deciding whether to proceed with the change and if so, with which design, based on your presentation. It is therefore necessary that you pay attention to your presentation aids, your personal appearance and the quality of your spoken presentation, as you need to make a good impression and convince the stakeholders of the merits of your work. This presentation must be of no more than 5 minutes duration. You may assume that the attendees have access to your written report so you do not need to provide details of all your work, but you do need to provide enough information to enable people who haven’t read the report to follow your reasoning. The presentation should therefore:

  • identify the opportunity and how this aligns with the business objectives.
  • outline the overall requirements of a solution to this opportunity. You may find your models from the written report particularly useful to represent this information in a readable format.
  • discuss the measurement and evaluation criteria for the change.
  • give details of the two design options proposed.
  • recommend one of the designs, with justifications as to why this is the optimal solution. Presentations will be conducted in the week 10 lab for on-campus students.

Submission Requirements & Implications of Missed Deadlines

Your completed assignment work is to be uploaded to Moodle via two submission links.

The first link, named “Assignment 2 Report and Supporting Files” must include your completed report, all supporting files (e.g. requirements analysis template, requirements traceability matrix), and the presentation aids as used for your presentation. It must also include a separate list of references and acknowledgement that shows all the sources you have accessed for your assignment and all assistance you have received on the assignment. Only one file is permitted for your submission to this link, so you will need to create a compressed file (use .zip format) containing all the relevant files. The completed report itself should be in either .doc, .docx or .pdf format.

You must also submit your completed report to the second link, named “Assignment 2 Report Only”, which is a Turn-it-in submission box. Failing to submit the .doc, .docx or .pdf format file here will mean that you will receive 0 marks for the report. Only one file is permitted here – the final report.

Before you can submit your work to either of these links, you must complete the online Declaration Agreement, to certify that the work is your own work. Once you have completed that, the links for you to submit the work will become available. Please make sure you read the content of the Declaration Agreement before you complete it.

The time of submission of the later of the two submission links will be deemed to be the time you submitted the report part of the assignment. Late submissions of the report will have a penalty of 10% of the available marks for the report part of the marks deducted for each day (or part of day) that it is late. For example, if you submit 30 hours late, this is more than 1 day but less than 2 days, so a penalty of 2.5 marks out of 25 will be deducted from what your report work is worth. If you have a legitimate reason why you won’t be able to submit on time, you must request an extension from your lecturer in advance of the due date, by submitting the relevant documentation.

If you are unable to attend the Week 10 Lab to present your presentation, and have a legitimate reason for needing to defer this presentation, you must request an extension from your lecturer in advance of the due date, by submitting the relevant documentation supporting your claim, within 2 days after the date of your scheduled class. If you are granted an extension, or otherwise miss the date of your presentation, your lecturer will advise you of when the replacement opportunity will occur. If you miss the presentation without an approved extension, a penalty of 10% of the available marks for the presentation part of the marks will be deducted for each day that you delay, excluding days your location is not open for business.

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Answer :

ITECH2305 – Analysing the Modern Business 

Assignment 2 – Case Study    

Topic: - Business Analysis

Executive Summary

The below is the case study report of the Business Domain which is analyse by the Business Analyst with taking in consideration of the different tools and technology. The Business tools is used for analysis purpose according to the market demand. The Business Analyst play important role to deals with the various layers of any organisations. Business Analyst are classified in different categories Like Business Process Analyst, It Business Analyst. Various tools has been handle by Business Analyst are Totem Analyst, SmartDraw, Blueprint. It is also important to communicate with their stakeholder’s time to time to know about recent business approach. In the case study, we have taken the various approach and study the Current Australian news media includes reputable news sources published in English in Australia. The organisation Board of Directors should always call the meeting with stakeholder so the product delivery and price according to then customer review has been set up.


In the below case report, the full discussion about the variety of contemporary technique and tools used by business Analyst for business need. In this case report we will identify the chances for change the Information Technology in a company.  Business Analyst have played vital role in recent business situations. Some people think that Business analyst only make money for organisation, but this is not fact, business analyst take action and decision which they leave impact on the financial value of the organisation. The data are taken from the Australian news media to check the opportunity. In this discussion about the current scenario and problem occurs in any organisations. There is proper identification of stakeholders for the change and making the RASCI stakeholder priority matrix. Making the list and consideration the definite relevant and also requirement for changes. The proper managing and organising the basic needs suing the proper tools. The design for the business analysis is totally based on the methodology implemented for make it betterment according to the market value.

Methodology used for the Business Analysis

The business is totally depending upon the environment and methodology in which the project is going to be developed. The need for the lifecycle can make it complex and it will involve the more of documentation, loss of essentials data and lot of changes on it. Keeping it all in mind the Business analyst knows and understands the paramount that how to manage the organisation throughout the entire requirement of lifecycle. The requirement of the lifecycle management takes parts in the below task which is explained in detail: -(Medium, 2019)

  1. Maintain Requirements: - This lifecycle confirms that design and requirements are more accurate and current subsequently the life cycle and facilitates the reuse where it is proper need.
  2. Trace Requirements: - This methodology maintains and analyses the relationships between the designs, requirements and solution components and some other work items for impact, coverage, allocation and analysis. 
  3. Approve Requirement: - This methodology works with stakeholders which take part in the governance process to go for approval and bond on the designs and requirements.
  4. Prioritise Requirements: - This methodology involve the assesses the urgency, value and risks attached with some requirements and design which clear that analysis and other proper work for delivery is Ok on the top priority given to any given time.

The above explained Business Methodology, Business Analysis information has not only start with business analyst making query to person what they want, but it begins with the project from the moments it begins. In general, the traditional lifecycle environment, the need is created at the starting, validated and transmitted at the end and AGILE environment are represented by the functional deliverables that refined and make the proper review in the circular process.

Apart from above the Two main business analysis methodology are: -

  1. The change-Driven Approach: - The Change-Driven methodology are on some premises that are: -
  2. The requirements will change themselves.  This will be refined and change as uncertainty reduces.
  3. The uncertainty losses as the project progress and details information’s of project becomes available.
  4.  Based on the priority, changes to requirements can be forces.

The based example which used as change Driven approach as XP (extreme programming, Scrum, Kanban etc.

  1. The Plan-Driven Approach: - This type of methodology has many more characteristics which has Traditional and other is Process Engineering Approach. This type of Methodology has bid to expand the project details. The business analysis activities are pre-defined and sequential phases which will take chance of overlap of the project.

 Requirements Analysis and Design Definition of Life cycle

 Requirements Analysis and Design Definition of Life cycle: -                 

It starts with representations of business requirements needs.

It will continue with the developments of solution.

It will stop when the solution and the business requirements that represent it is retire. The above the schematic Diagram represent the business analysis life cycle requirements. (, 2019)

Business Domain Specification

In this case of connivance, the new customers towards business, a successful marketing campaign which will increase sales by 10% or 15% and only for limited time. While the increase in the sales has been depends on the benefit to the bottom line which is for long term financial results and marketing campaigns comes to stop at last moments. Regarding the second option, the new organisation has started to attract their customers. It is also difficult to find the right location for the establishment of the stores so that new customers reach at the stores frequently.

What role does Business Analyst? 

The Initial goal of Business Analyst is to Communicate between all stakeholders and to analyze, elicit and validate the requirements for changes to business process polices and information's systems of any organizations. A professional Business Analyst play important role in making organization towards the productivity, profitability and efficiency.

Different Business Analyst Role

1. Business Process Analyst
2. It Business Analyst
3. System Analyst
4. Data Analyst
5. Functional Architect
6. Usability Analyst

Technology Requirements for Business Domain

Technology plays one of the important roles in the innovation that concept to form platform which determine in maintaining variety software developments which takes place.


There are some hardware commonalities requirements which monitor state of art of computer

Hardware’s are as: -

1. Virtual wind tunnel

2. Network server, Desktop, Laptop, Wireless route, Access Point, Printer etc. 

Software: -

1. Rapid Application Development: - This type of development is main view to give

quick output.

2. Waterfall model: - It tells about the facts which going back to deals with not possible

for changes.

3. Agile software development: - AGILE software development is used for articulating organised project management way that maintain the recurrent alterations.

4. RAD: - It is a software design method that counter the rigidity of other old software development

model where one can easily modify the after first phase. It is flexible to changes and take new

input such as function and features for every step development. It is platform for speed and

software quality that meeting the important timeline. (, 2019)

 Tools for Business Analysis

Business Analyst who tackle with the requirements collecting, analysis, modelling and elicitation on a day-to-day basis. As we know that now a days, technology is ever things which will efficiently help in the elaboration of the business. There are many business tools available now a days whose use is taken by the business analyst during set up the new organisations. The good business analyst always used best tools for the analysis purpose. There are mainly three used in business analysis. The Types of Business tools are below: -  (Whizlabs Blog, 2019)

  1. Collaboration tools
  2. Modelling tools
  3. Requirement- related tools.
  4. Collaboration tools: - This type of job is not a desktop job. The person needs to attach with various stakeholders and business to execute his duty. Not to tell, it is an important task indeed. It is important tools which acts the important role as not always all the stakeholders or SMEs are available for explaining the project which have to complete it on the given deadline.
  5. Modelling tools: - This type of tools is used for pictorial representation. It is more important to explain business domain pictorial representation rather than in words document. Business analyst used tools like Visio for UML to apply   Business process modelling or use case modelling to represent the business diagrammatically.
  6.  Requirement- related tools: - In the requirement-related business tools are used like MS word or MS Excel for management like tracking requirements and explaining those requirements. This type of tools are not always effective for business analysis, and software for requirement management helps to manage the full work through this type of tools. The reason behind the use the requirement -related tools for business analyst are
  7. To sync up with the development team
  8. To coordinate with QA team
  9.  To remember the changing requirement.
  10. To manage one to many relationships
  11. To identify the good requirement for project which has been chosen for implementation.

           Some of the Business tolls which is used by the Business analyst are as follows: - 

  1. Google Docs
  2. Rational Requisite Pro
  3. Microsoft office
  4. SWOT
  5. Pencil
  6. Balsamiq
  7. Wrike
  8. Smart Draw
  9. Trello

 Recommendation for Business Methodology

After details deliberations of the case report on Business Domain, research on technology used, tools requirement etc, For Business to set new organisation recommended that industry must work with the latest software development methodology for their purpose. Before choosing the methodology, stakeholder must have to recognise their organisation size and choose proper methodology. As it is best recommendation to choose AGILE software development methodology. It delivers fast service to the clients. AGILE is completely different from waterfall model and many of the business manager select this approach for their industry. AGILE methodology works on Team members and focused to deliver the product on time to the clients. The Most used Business Analysis software development tool is AGILE methods are Scrum. It consists of empowering cross-functional team and least problem to solve the goals. (Cleverism, 2019)


As we have reached the conclusion, the full case study we analysed that for business Domain, there must be good communication between stakeholder and business owner. The technology and tools must be used appropriate. There should be well organised and make hierarchy in the organisation so that every holding post employee can understand their roles and responsibility and proceed for development of the organisation. Board of Directors should always call meeting with their employees and manager give proper instruction time to time to get update with new technology knowledge. In the above case study, we have given some recommendation for Business analysis and hey feature for making it success according to the market value.