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Leadership and Managerial Skills

Assessment Description: 

Submit a written reflection that includes: an elaboration of your preferred vision of yourself as a future leader analysis of the emotional intelligence and behaviours that will exemplify your preferred leadership an explanation of how your case study presentation helped you to recognise the connection between emotional intelligence and the attainment of business objectives identification of the communication strategies needed for your leadership to serve a workforce where cultural diversity yields different expressions of emotion supporting documentation (outlined in specifications).

Assessment Method: 

Write and submit a reflection on your own emotional intelligence in accordance with quality specifications:

 o Gather content from the unit to cite with your reflection 

o Collect feedback from others in the group or from the audience with whom you engaged during the case study presentation as evidence of interaction with others in a simulated work environment Use the following three (3) methods to identify your preferred vision of yourself as a future leader 

o written personal analysis of your own emotional strengths, weaknesses, emotional states and triggers through self-reflection (gleaned from Assessment 1) 

o written feedback from others having worked with you in a group challenge as part of the supporting documentation

o written explanation of how your emotional intelligence aided you and your group in researching the case study country, presenting cultural capital and preferences, and proposing a strategy to avoid conflict or misunderstanding, as evidenced by the peer feedback

Identify in writing two (2) actions you will take to improve your own emotional intelligence on the basis of selfreflection and feedback from others so that your future leadership can serve a workforce where cultural diversity yields different expressions of emotion

Assessment Criteria: Your Trainer will be looking for the following quality specifications as demonstrated in your written reflection: Understanding of how group work in the simulated workplace environment has helped you develop a projection of the leader you would like to become in future Identification of dimensions of emotional intelligence that will impact on the realisation of a future vision of yourself as a leader by: 

o identifying your emotional strengths and weaknesses, stressors, emotional states and triggers 

o obtaining feedback from others with whom you participated in the case study challenge, as evidence of how your emotional intelligence helped attain objectives 

o noting strategies for moderating your interaction with others so that you may lead in a workforce where cultural diversity yields different expressions of emotion Knowledge of how emotional intelligence supports people in reaching business objectives when cultural diversity yields different expressions of emotion

Answer

Assessment-3: Self Reflection on Leadership

Earlier, there were no specific leadership types and models available based on which one can determine the type of leader they want to develop at a given working place in the organization. However, today one can find different leadership models, approaches, theories, concepts, and types based on which one can adopt the required one in a given workplace environment (Musson & Tietze, 2009). 

The types of leaders include - transformation, transactional, autocratic, democratic, laissez-faire, bureaucratic and charismatic. Also, one should note that with advent of new technologies and increased globalization the workplace challenges have increased. An employee needs to perform multiple tasks at the same time and thereby complete the assigned tasks within the given timeframe. 

Second, if he gets promoted to higher levels, he also needs to manage the team through effective leadership and managerial skills. Considering these aspects, I shall choose to become either a transformation leader or a charismatic leader. A leader in my view is an individual that will be leading the team from the front.

Hence, considering the workplace transformations and workplace challenges, there is a need to change the workplace environment, working approach, and also train the employees to get acquainted with the new technological systems. However, during this transformation process, the Managers will often face internal resistance of these employees. Hence, under these circumstances, it is important to deploy transformational leadership approach to transform the working team, motivate them to work in the new environment, inform them about the key befits of the new approach, and subsequently deploy change management techniques at a given workplace (Ghosh, 2016). 

Also, there is a need of clear communicating on objectives of the organization from the top-level management. The managers need to bridge this gap and thereby inform the ground-level staff about the new objectives and provide them with the necessary direction so that they can start working on it (Greenwood, 2013). The role of a leader is not only assigning tasks to the team but also to assist them in their daily routine, manage the workplace, overcome workplace conflicts, carry out effective communication, and thereby achieves required objectives of the organization (Ghosh, 2016).

The leader instead of issuing orders and demonstrating authority over others need to focus on other work approaches through which the given tasks can be completed within given time. He needs to set goals for the team, organize the working approach, develop the plan on which the employees will be working, coordinating the tasks among all the team members, linking managerial practices with the daily work, maintaining schedules, directing the team as and when required, motivating them on different motivational sources, and subsequently manage employee's morale at the workplace (Ghosh, 2016). 

It is important for the leader to assist the team-mates so that not only the tasks can be completed but also effective decisions can be taken within given time. The leader needs to ensure of effective communication among the team and also make sure of bridging rest other gaps in the organization. A leader can also become a charismatic leader if he demonstrates honesty and integrity in his work policies (Beauregard, 2008). He needs to inspire others and thereby make them develop personal work commitment at all levels. 

It is further important to focus on the accountability and ethical issues of the organization. The leader needs to guide the team on the ethical principles and thereby avoid ethical breaches in a given work environment (Greenwood, 2013). Finally, he needs to motivate employees to focus more on creativity and innovation as it will help the organization to sustain in a given challenging work environment.

In other cases, the leader should delegate both power and responsibilities to the employees so that they can take effective decisions and subsequently save time and efforts. It will help him gain trust of the employees and they will respond them back as and when required. The employees will be taking equal responsibility in a given environment to make sure that all the objectives are achieved as per the requirements of the organization (Greenwood, 2013).

The role of the leader is to facilitate new changes in the organization, assist the employees in their daily work schedules, follow-up with the senior management, carry out effective communication, take decisions in favor of the organization, and thereby make sure of completing the assigned projects within given timeframe and also as per the expectations of the organization.

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