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Managing Human Resources in Health and Social Care

Task:

1) LO1 Understand processes for recruiting individuals to work in health and social care
1.1 explain the factors to be considered when planning the recruitment of individuals to work in health and social care.
1.2 explain how relevant legislative and policy frameworks of the home country influence the selection, recruitment and employment of individuals.
1.3 evaluate different approaches that may be used to ensure the selection of the best individuals for work in health and social care.


2) LO2 Understand strategies for building effective teams for working in health and social care
2.1 explain theories of how individuals interact in groups in relation to the types of teams that work in health and social care.
2.2 evaluate approaches that may be used to develop effective team working in health and social care.

3) LO3 Understand systems for monitoring and promoting the development of
individuals working in health and social care
3.1 explain ways in which the performance of individuals working in health and social care can be monitored.
3.2 assess how individual training and development needs can be identified.
3.3 analyse different strategies for promoting the continuing development of individuals in the health and social care workplace

4) LO4 Understand approaches for managing people working in health and social care.
4.1 explain theories of leadership that apply to the health and social care workplace
4.2 analyse how working relationships may be managed
4.3 evaluate how own development has been influenced by management approaches encountered in own experience.


Answer

Introduction 

Management of individual employees in the workplace in the health and care department is important to maintain the workflow. The management of the individuals includes the recruitment of these individuals, which is to be conducted in the most appropriate manner by setting a proper planning of the recruitment process. This paper evidences the various factors that are essential in order to maintain a proper planning of the recruitment process of the individuals in the health and care workplace. The paper aims in giving a brief detail on the strategies of effective team building, which is influenced by development of the employees and management of the employees.

Part 1

a)Recruiting process

1.1 Explanation of the factors which are important to be considered when planning the individual recruitment process to work at St-Margaret’s Nursing Home

For the recruitment of the individuals in the workplace of health and care department, various factors are present that are important to be considered. The process of recruitment of individuals to work in St-Margaret’s Nursing Home requires proper identification, selection and hiring of the individuals who will be qualified enough to meet the high quality needs and demands of the health care workplace and give proper support to the individuals whenever needed. The recruitment of the individual in the nursing home is related to the impact that is created on the client’s health. The Nursing Home firstly should consider checking into the amount of seat vacant for the recruitment of the individuals (Breaugh, 2017). The Human Resource department of the Nursing home has the responsibility to check into the matter of recruitment in the organization. The human resource manager and its department must consider assessing the rank of the individuals before recruiting any individual newly into the organization. The Human resource department must check if the opening of the recruitment has to be for per time jobs in the nursing home or full time. Depending on the vacancy available and problems that the organization has been already, facing from its previous employees or the current employees the Human Resource department of the organization should set a goal and policy that is to be followed while recruiting the individuals. This should be presenting a job description with appropriate specification mentioned in the job profile and the specification of the candidates should be mentioned so that the best selection of the individuals takes place. Providing the various kills, explaining the role and the responsibilities of the vacant job post are some of the factors. There should be an expenditure list made for the cost that will be spending in the conduction of the recruitment process (Armstrong and Taylor, 2014).

1.2 Explanation of the changes in the selection and recruitment procedures and policies of St-Margaret’s Nursing Home in order to fit with the wider legal context 

The selection of the individuals in the workplace of the health and care department at the St-Margaret’s Nursing Home also involves and is influenced by the legislative policies that are being followed in the home country. It is essential to consider these legislative policies as it helps in ensuring the various aspects of recruitment of the individuals in the organization. It is essential for Human Resource Department of St-Margaret’s Nursing Home to consider these policies and procedures as it ensures the rights of the employees’ remains intact in the organization (Gatewood et al, 2015). The government of London gives the policies and procedures and ensures that the policies are being properly followed by the organization for their employees. The focus of adapting these policies in the workplace is to ensure that the process of recruiting the individuals in the organization is done in a fair manner. To make the selection and recruitment of the employees in the Nursing Home appropriate, and to make sure that the employees are getting the benefits of the various rights that imposed to the employees by the government, the manager of the Human Resource Department must involve these rules and regulations into the procedures of recruitment of the individuals. Various Acts are there which has been presented by the Government,  Equality Act, Equal Opportunity Act and many others are there that will help the company to avoid any kind of fraud that may appear in the recruitment procedure. These unethical terms can be selection of the employees by following gender discrimination, favouritism and many others (Cook, 2016). 


1.3 Evaluation of the different approaches to be used in order to ensure the selection of the best individual and provide recommendations for St-Margaret’s Nursing Home 

Various approaches exist that would help the companies in the health and care department to recruit the best individual into the organization. This is one of the important tasks that are to be performed by the Human Resource management team, as it will ensure the selection of the best individual so that effective and efficient work is given to the organization. This is because the requirement of the health and care sector work is different and they have their own requirements that are to be considered before the selection of the individual is conducted (De Vaus, 2013). Some of the approaches that can be used by the organization are given below.

  • Job posting is one of the key approaches that is to be followed by the organization. This is the first step in the recruitment process. This can be done with the help of advertising about the job through newspapers, medical journals, different magazines, online portals, websites and collaborating with various job agencies. The company can also ask its existing employees to give references to the company about candidates who are suitable according to the specifications of the available job vacancy
  • The second step involves the evaluation of the applications of the candidates who have happened to applied for the released job posts
  • Conduction of the interview process for the candidates, who have been shortlisted to be called for the interview. This short listing of the candidates is done by matching the qualification of the candidates and the requirements of the job 
  • Once the entire interview process is complete and the candidate is selected to work in the organization, they are provided with the rules and regulations that is to be followed and ,maintained in the organizations (Van Merriënboer and Kirschner, 2017)



b)Effective team building strategies

2.1 Explanation of the theories individual interaction in groups relating to the types of teams working in the health and social care

In any organization, teamwork is considered the most important criterion that is to be fulfilled in order to make the work of the organization more efficient and give appropriate results to the organization. Teamwork is important for the growth of the organization. There are various theories that can be adapted by the organization that will help in the effective maintenance of group relation with the employees in the Nursing home. Teamwork theory and its application in the Nursing home will make the organization grow. One such teamwork theory is the Tuckman Theory that has been devised by Bruce Tuckman (Bowling, 2014). According to this theory the employees in an organization and their relation in the organization goes through various stages. These stages have been described below.

  1. Forming 

The first step is the forming stage where the team is formed and the employees in the team get to know about each other. This step introduces the team to them as they get to know their role and responsibilities in the organization. 

  1. Storming

This is the second stage of the theory where the team considers themselves to be the member of the team leading to mild conflicts between the employees and the team members starts evolving. 


  1. Norming

Norming is the third stage of the theory where the team starts wo work together as they tend to understand each other and their contribution to the organization 

  1. Performing

Performing is the fourth stage where the team members starts working efficiently, thus providing the company with the best results as possible 


  1. Adjourning 

Adjourning is considered the final stage of the organization where the development of the entire group takes place. This sis the phase where the members completes their given project (Firth, 2017)

2.2 Evaluation of the different approaches which can be used by the staff members at different levels in order to develop and promote effective team working at St-Margaret’s Nursing Home 

For developing effective team working at St-Margaret’s Nursing Home, the staff members in the organization can use different approaches that will help the team to develop and work effectively contributing to the growth of the organization. These approaches can be firstly giving time to the team members so that they can gain knowledge about each other and the job role that is being given to them. It is essential for the team members to know each other, as they will be working together for the Nursing home. Once the team members get to know about each other they must recognize their strengths and weaknesses. The team members should work together towards the development of the strategies that will be used by them for fulfilling the goals and aims of the organization. The members of the team must be clear about their job roles and their responsibilities in the Nursing home. The team members must realize they need to work towards the protection of the clients provide them services with safety and care. Being a health and care organization, the employees in the St-Margaret’s Nursing Home must coordinate properly with the other team members in order to give the organization with the best possible results (Wadensjo, 2014). 


Part 2

a)Presentation on systems for monitoring and promoting the development of the individuals

3.1 Explanations of the ways the performance of the individuals can be monitored who are working in the health and social care 

  • various ways of evaluating the performance
  • important part in the effective running of an organization
  • health care associates checks the performance of the employees
  • assessment is done based on various parameters
  • special training and development workshop is created to develop the employees 

Speaker note: There are various ways of evaluating the performance of an individual in the organization and this is one of the most important parts in the effective running of an organization. It is important for the Human Resource Department to make effective efforts on the monitoring of the performance of the individuals who are working in the health and social care department. Conduction of feedback of the performance of the employees is one of the most important approaches that can be taken by the employees. Here the health care doctors, patients, and other members in the health care department can check the performance of the employees in the health care sector organizations. The assessment is done based on various parameters of performance of the employees. Depending on the feedback that is formed after the assessment and evaluation of the employees is done, special training and development workshop is created to develop the employees in terms of the operations of the organization (Anderson, 2014). 


 3.2 Assessing the identification of the individual training and development needs which can be identified at St-Margaret’s Nursing Home 

  • training and guidance is important for the employees
  • essential to identify the needs of the training
  • will ensure that the employees are giving proper result to the organization
  • Proper assessment of the needs of training will ensure that the weak areas
  • the difference between the current level of working of the employees and the level that is to be achieved is understood

Speaker note: Regular training and guidance is important for the employees. In order to conduct regular training of the employees, it is essential to identify the needs of the training that will be given to the employees. This will ensure that the employees are giving proper result to the organization. It will also ensure that the employees are working efficiently for the health and care sector. Proper assessment of the needs of training will ensure that the weak areas of the employees are always checked and analyzed.  This is followed by recognising the training skills that is to be given by the organization to its employees. This will make the training more effective for the organization and will provide better development for the employees. Once the assessment is done, the difference between the current level of working of the employees and the level that is to be achieved is understood which will help in identifying the need training level (Heyer et al, 2014). 


3.3 Analysis of the different strategies, which can be used to promote the continuous development of the individuals in the health and social care workplace 

  • maintain the quality of working of the employees
  • strategies are present that can be used in order to evaluate the performance
  • One of such strategy is the performance feedback
  • feedback on the performance of the employees, the companies can establish training of the employees
  • Another important strategy that can be used is providing incentives to the employees based on their performance

Speaker note: the promotion of the continuous development of the employees in the organization is essential to maintain the quality of working of the employees and to ensure that the allocated work is being done in the most appropriate way. Various strategies are present that can be used in order to evaluate the performance of the employees. One of such strategy is the performance feedback that is being used by the organizations helps the organization to improve the performance of the employees. This is possible by strengthening the weak points of the points of the employees that is being identified while evaluating the performance. With the conduction of this feedback on the performance of the employees, the companies can establish training of the employees in order to work out with the weaknesses of the employees and develop them. Another important strategy that can be used is providing incentives to the employees based on their performance in the organization. This will boost the employees to work more effectively and efficiently in the organization (Ford, 2014). 

b)Poster presentation on different approaches for managing people

4.1Explanations of the theories of leadership that can be applied in the health and social care workplace

 Leadership theories help in improving the workplace environment and give the employees inspiration to work effectively due to proper guidance from their seniors or higher authorities. There are various types of leadership theories that can be applied in the health care sector of the organization. Two of such theory are behavioural theory and situational theory. Behavioural theory is based o the behaviours of the previous famous leaders, their way of leading their teams and their traits that helps in teaching the employees about leadership. According to the theory it is said that leadership cannot be inherited rather it can be learnt with proper guidance and training given. Learning forms the basis of this type of theory. Behavioural theory is based o the behaviours of the previous famous leaders, in which the leadership is being conducted (O'Neill et al, 2015). 

4.2 Analysis of the management of the working relationship at St-Margaret’s Nursing Home 

Managing of working relationship in the organization is essential for the maintenance of proper workplace environment. It is also important in order to maintain the effective working of the organization with proper growth and development. There are certain strategies that are to be included to maintain the better working relationship in the organization. The members of the team or the employees in the company must be polite with each other. This will ensure that there is maintenance of proper behaviour among the employees and decorum in the workplace is maintained. There employees should be active listeners, this will make the employees communicate with each other in the most proper way and there will be open discussion regarding various aspects of the operations in the organizations. There should be less gossip in the organization as it reduces the work affectivity in the among the employees as they tend to be indulged more into things that are not related to work (Jumaa and Alleyne, 2017). 

4.3 Evaluation of the personal development influenced by management approaches encountered in the personal experience 

The democratic style of leadership has been very influencing for my own personal growth. It has helped in gaining knowledge on how to be a leader by applying the democratic leadership learning. The assignment has helped me in gaining teamwork development training. I have learned to be effective and efficient while working in a team, teaching the various benefits of working together in a group and its effect in the operations of the organization. It has also taught me the basic process of recruitment that is to be followed while selecting the best candidate in the organization to work. there various factors that effects the personal development other the ones that has been mentioned. Workplace environment is another important factor that is to be maintained so that the employees can work freely without any stress. 


Conclusion 

Thus, it can be concluded that for any health and care sector organization it is important for the company to conduct proper training and development of the employees. It is also important for the organization to develop special training and workshops for the employees by conducting performance feedback evaluation. This will allow the organization to give the employees an opportunity to build and develop themselves for the organization. 


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