MGT603 Systems Thinking: Assessment 1 Answer
Part A: Proposal individual
What is system thinking?
The concept of system thinking can be considered as an aspect, which has a broader understanding. It can be stated as a way in which the world is looking at the hierarchy of system that all connect in some sort of manner. The interconnecting of the worldview of approach a different process of problem solving can be implemented (Monasterolo et al., 2016). The main working concept, which is related to the system thinking, can be related to the widening of the views to observe the area, which is related to the problem.
Organization and problem
The organization, which is undertaken in the post, is the DIVVY, which is located in Chicago. The organization in the context of operation had lost different types of customers due to the factor of service, which is given, from the end of the organization. This can be considered as one of the issues which directly resulted in the struggling of the business and mismatch between the communication area. This problem was prevailing in the working of DIVVY in the past few years, which directly affected the competitive gain of the organization.
Problem-solving using System thinking
The concept of hierarchy, which is related to the system thinking approach, was implemented within the working of the organization. The hierarchy structure in the working of the organization, which sits above each of the bicycle, which is then connected to each of the bicycles which are observed as a subsystem in relation to the DIVVY. Both the system in the context of working of the DIVVY and each of the bicycles are directly connected but they are not present in the same system, which can be related as a tool (Roychoudhury, Shepardson & Hirsch, 2017). This can be considered as one of the mitigation plans, which are implemented using the concept of system thinking. The approach in the concept made the working of the organization more appropriate which directly helped them overcome the problem, which is, related to the customer engagement factor. On the other hand, it can be stated here that the DIVVY organization creates direct revenue for the city, which was one of the factors linked to the promotion of the organization, which can be observed as a subsystem of the state revenue department.
The worldview concept, which is related to the working of the organization, can be stated to be extended infinitely but when the concept of “system thinking” is taken into consideration relating to the factor of problem solving there are certain boundaries, which can be stated in the context (Nordby et al., 2016). The main area of the boundary in the sector is related to how many hierarchical systems are considered in the working of the organization.
Figure 1: (RICH PRICTURE)
(SOURCE: Created by author)
The concept of system thinking which was introduced in the section of the working of the DIVVY was a step of problem solving which directly included the factor of management skills and leadership. Each of the factors of system thinking can be considered to be playing an important role in the section of providing a mitigation aspect to the problem-solving area.
Part B: Critique Individual
The post, which is made, can be considered very much holistic due to the factor that it directly involves a problem-solving area which is related to the context of operation of an organization. In the area of working it can be seen the hierarchy; an aspect of problem solving is one of the main tools which is implemented which can work properly for the point of view of the organization (Tripto et al., 2018). In this context, it can be stated that alteration in the problem of working which removes the problem area can be done quite easily with the implementation of system thinking. The problem detection is another important factor, which should be focused in the domain.
One of the important factors, which can be stated here, is that system thinking tools for the aspect of problem solving cannot be applied to the entire situation due to the complexity of cost and time. In the area of the case study of the DIVVY, it can be considered that the fundamental constants, which are related to the problem-solving area, were related to the managing of the people and the use of technology, which would be removing the problem area in working.