MKT01907 Tourism and Hospitality Management
Topic 1. An introduction to managing and its relevance to tourism and hospitality organisations
Topic 2. Competing values framework:
Topic 3. Management mastery
Assessment
Assessment details
Assessment 1: Report
This assessment is for these students only: Gold Coast; Melbourne - Hotel School; Online; Sydney - Hotel School.
Assessment | Group/ individual | Learning outcomes | Grading indicator | Min Score | Weight | Length/ duration | Due | Professional accreditation |
| Report | Individual | 1 | Graded | N/A | 15% | 250 words | 26 Jul 2019 11:00 PM | N/A |
An essential element of management is self improvement, leading to what Quinn et al. (2015) define as Mastery. To achieve this requires recognising your own managerial strengths and weaknesses. Assessment 1 highlights your current managerial type/style, providing a benchmark as you move towards management ‘mastery’.
Assessment instructions and marking criteria will be provided to you within the teaching session.
Assessment 2: Blog
This assessment is for these students only: Gold Coast; Melbourne - Hotel School; Online; Sydney - Hotel School.
Assessment | Group/ individual | Learning outcomes | Grading indicator | Min Score | Weight | Length/ duration | Due | Professional accreditation |
| Blog | Individual | 1, 2 | Graded | N/A | 25% | Max 200 words per Blog | 16 Aug 2019 11:00 PM | N/A |
You will gather academic and other material on the topic Management is the pursuit of ‘flexibility’ and then post a summary during each week over two weeks (5 & 6). You will also be required to actively engage in discussion and debate within a community of Management Team Learners or MTLs on the relevance and importance of your material to the topic.
Assessment instructions and marking criteria will be provided to you within the teaching session.
Assessment 3: Blog
This assessment is for these students only: Gold Coast; Melbourne - Hotel School; Online; Sydney - Hotel School.
Assessment | Group/ individual | Learning outcomes | Grading indicator | Min Score | Weight | Length/ duration | Due | Professional accreditation |
| Blog | Individual | 1, 2 | Graded | N/A | 35% | Max 200 words per Blog | 13 Sep 2019 11:00 PM | N/A |
This assessment will build upon the previous assessment.
Assessment instructions and marking criteria will be provided to you within the teaching session.
Assessment 4: Reflective writing
This assessment is for these students only: Gold Coast; Melbourne - Hotel School; Online; Sydney - Hotel School.
Assessment | Group/ individual | Learning outcomes | Grading indicator | Min Score | Weight | Length/ duration | Due | Professional accreditation |
| Reflective writing | Individual | 1, 2, 3 | Graded | N/A | 25% | 1300 words | 04 Oct 2019 11:00 PM | N/A |
Assessment instructions and marking criteria will be provided to you within the teaching session.
11 16 Sep 2019 | 3 | Management mastery | |
12 23 Sep 2019 | 3 | Management mastery | |
13 30 Sep 2019 | Assessment Clinic |
Reflection on the CVF model
The development of the competing value framework was done in the early 1970s when only one framework was not able to describe the organisational culture and effectiveness (Quinn et al. 2015). This tool completely reflects the personal skills, and in this paper, my own CVF model will be analysed. As per the CVF performed, all the four quadrants are not on the same level in my case. I have 3 strong quadrants such as collaborate, control and compete but find some lacks in the create quadrant. Having experience of working in an International hotel, my control ability is good, and I have good skills in monitoring and coordinating. Control quadrant is positive for me in that case. As a manager of the international hotel, I can explain myself as a good mentor and enriched with a cultural experience. Also, I am a good team worker, which clearly demonstrates my ability in the collaborate quadrant. As working as a manager, I regularly handle various issues and challenges and deals with numerous people which increases my capability of directing and producing. I always like to utilise the opportunities available to me, and as per the CVF I am good in compete quadrant. There are some weaknesses in the create quadrant for me. I have good innovation skill, but I am not much superior in managing the innovation and doing experiment with it. From the CVF analysis, I can say that I am following the internal process model, human resource model and rational goal model. Definitely, I need to develop my creating ability and utilising it to get the futile result in my career so that I can achieve the create quadrant of the CVF model. My strengths are managing people, controlling, monitoring and few more, but I need to be more comfortable in utilising the innovation for a better outcome and continuous experiment with it.
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