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MNG03236 Personal Achievements of Graduate in Tourism and Hospitality Industry Assessment Answer

This assessment is designed to be used by you as an ongoing working portfolio to assist you in identifying your career goals and appropriate organisations you wish to pursue for internship or employment positions(for f and b manager of any organization). It is designed for you to demonstrate your 'understanding of the general structures of the world of work, including career possibilities and alternative pathways' (Graduate Careers Australia 2016, para. 3).

Writing in first person ('me', 'I', 'mine; etc.) is permitted however, you should remember that this is a university assessment and not a descriptive story. A minimum of five (5) well integrated academic references is required. You can include references cited in your video in your written reference list.
Part A – Written Report

The following may assist you to structure your work:

Executive Summary

An Executive Summary of a report is just that, a summary. It contains a statement of report purpose and an overview of the actual and specific findings. Generally, it should be no longer than one page and does not count towards the word limit of your report. The Executive Summary can only be written after you have completed your report. Write in past tense (e.g. The purpose of this report was to …). If an Executive Summary is well written the reader should be able to understand the main points, findings, and conclusions of the actual report without having to read the full report. Be sure to check the relevant Academic Skills Quick Guide for help with writing your summary.

Contents

1.0 Introduction

Ensure that you write an introduction for this assignment. The Academic Skills Quick Guides will provide you with a reminder on what should be contained in an introduction.

2.0 My Career

  • Describe how you visualise your perfect graduate position and broader career in 1–2 paragraphs. Then critically evaluate how your descriptions compare and contrast with the literature covered in this unit relating to definitions of careers, career management and career success (Topic 1). Do not use dictionary or Wikipedia definitions in this discussion. Instead, you should be evaluating the descriptions contained in academic writings such as the embedded readings.
  • Name the industry sector and role/s that you wish to pursue for your internship and/or graduate role and refer to Appendix A which will contain your database of potential employers. See below for the suggested layout.

3.0 Goal Setting

  • Setting goals (both short- and long-term) is important in career planning. Challenging, but realistic, goals can have powerful positive influence on career success. Identify a goal setting theory (model) or motivation theory and discuss how it may be useful to assist you in achieving your career goals.
  • In this section summarise your learning/career goals. Refer to Appendix B which will contain detailed information about these goals.

4.0 Conclusion

Again, consult the Academic Skills Quick Guides for details on how to write a great conclusion.

5.0 References

Start this section on a new page (use your word processing software to insert a page break) and use Harvard referencing.

Appendices (A & B)

Insert a section break (start on a new page).

  • Appendix A - Database of Potential Employers

Here you will list each of your five preferred employers. Use appropriate headings numbered 1–5 ensuring each organisation is listed in order of preference (i.e. your most preferred organisation is number 1, your second choice employer is number 2 etc.). You may include your field trip organisation as one of the potential employers.

Use the following headings for each organisation to ensure all relevant information is provided and then include a short review, in 1–2 paragraphs, of the career prospects available within each of your selected organisations:

  • Organisation name
  • Contact person (who you would address your application to)
  • Position title (of contact person)
  • Postal address
  • Phone number
  • Email
  • Organisation website – [Copy the link to the page you are referring to here]
  • Other links – [If there is a specific employment and or internship link copy this link here]

Overview of [Insert organisation name here]:

Now write one to two paragraphs about what each organisation is renowned for and the types of career opportunities available in this organisation. Use your own words.

  • Appendix B – Learning/Career Goals

Detail your four (4) most important career goals using this template: MNG03236 Portfolio Career Goals Worksheet.docx.(I have sent you the separate file )

To add this template to your document insert a section break after Appendix A. Then change the layout of this new section to landscape view.

The word count of appendices is not included in your overall assessment word count.

Part B – Video

This component of the assessment requires you to prepare a video in which you present an academic quality, industry sector analysis. You will need to be succinct as the video should be no more than three minutes in length.

Graduate Careers Australia (2016) provides some details about what an industry sector analysis should include. These include:

  • detailed description of the industry sector that you want to be working in after you complete your current degree;
  • information on the career opportunities within this industry sector;
  • information on the career challenges within this industry sector; and
  • an evaluation of the most appealing aspects of this industry sector for YOU personally.

You must use information gained from discussions with industry insiders, academic journals and from your observations and general research. Be sure to note the source of your information. For example, you might say: 'Timeshare is a growing sector of the hotel industry. According to an article published in Perspective Timeshare Magazine on 3 May, total revenues for this sector are up by 3% compared to the same time last year.' Before going on to discuss in your own words what this means for the industry and your career.

You can also cite information that was shared with you on the field trip but again be sure to cite the source. E.g., '
In a presentation on 12 July 2018  Mr. Brown, Vice President of A Very Good Hotel Group said key challenges for the sector included ...'

Some examples of videos completed by past students can be viewed here.

Additional info/help for the video:

Answer

MNG03236 BUSINESS PROFESSIONAL DEVELOPMENT: PART A-Written report

Executive Summary

This report focuses on the personal achievements of a graduate in the Tourism & Hospitality industry. The study discusses major goal-setting theories, such as Locke’s Goal Setting theory for the identification of one’s personal goals and preferences for working as a Food & Beverage manager for the most reputed organisations in Australia. The relationship between the professional goals and the key domains of the theory, namely, clarity, challenge, commitment, feedback and task complexity have been established in this context as well. Additionally, the implications of career success, career management and more have been established in this report as well. 

1.0 Introduction

The growth of an individual in the professional career consists of continuous improvement and identification of the skills that need to be acquired and integrated into the professional career. This helps in increasing the organizational relevance and successfully dispensing the duties and responsibilities of the position (Muratori & Smith, 2015, p.170). The primary aim of this project is to identify the skills and abilities and formulate effective career goals for sustained personal and professional improvement. This project would help me to identify the world of a professional career and investigate the possibilities and markers of growth along with the alternate pathways which could be followed by me in order to become the aspiring professional I intend to be.

2.0 My Career

I have an aspiration to become a food and beverage manager in a reputed firm where I would be recognized for my work along with professional growth which would help me to achieve the future aspirations I have from my career. As an F & B manager, I would like to start my professional career and venture into the world of the hospitality industry and build up the skills required in the process. The experience gained through internships at the beginning of my career would add important skills and abilities to my arsenal which can help to develop my professional abilities and hone my skills to become an improved version of myself. The goal is not to lose focus and keep my eye on the end result of the work I am doing. This F&B manager job also gives me pleasure as I am particularly in love with food, and it would help me achieve satisfaction in the work. 

At a later stage of my professional career, I would like to take up management duties and would like to study management at a well-known college and reiterate my management capabilities. I would do this to foray into the managerial position of the food and beverage industry. However, the articulation of the career goals and plan for the future developments would help me manage the goals to ultimately achieve the intended results and become the professional which I envisioned. The graduate program which I just finished would help me to begin my professional career in the food and beverage management position and then I can work my way up the organizational ladder as I gather experience along the way.

Career: The career of any individual can be defined as the actions and decisions taken by the professional in regards to the job or occupation they are involved in over a period of time (Ceschi et al. 2017, p.20). The cumulative series of jobs held by the individual whether similar or different and the associated tasks that he or she performs over the course of the jobs held in the lifetime is termed as the career of the person.  

Career management: The career management can be defined as the planning of the engagements and activities of the individual to further the professional career of an individual consciously for stable growth, financial improvement and content with the work (Ceschi et al. 2017, p.22). The sequential event for the growth of the career starts through a better understanding of self and awareness of occupational needs and demands. The ongoing and continuous process for implementing, preparing and monitoring the plans for the career advancements is known as career management. The management of the career can be personal, or it can be concerted along with the organization.

Career success: Career success is a broad term and subjective in nature as the metrics of success cannot be unilaterally determined. However, the common features of a successful career have some common attributes. The career success thus can be defined as the financial gain achieved and accumulated by the individual, the satisfaction of the individual in the work they are involved in or the interest the work is able to elicit in the professional are some common metrics of success (Ceschi et al. 2017, p.11). Although it must be mentioned that these are not the only or defining attributes of a successful career.

I would manage my career through the effective formulation of the goals and objectives which I set for myself after considering the strengths and weaknesses of my abilities. Thus, the career management would be the steps which I take consciously, which would serve the purpose to fulfil or enrich my skills so that my professional significance increases or I can deliver my duties more efficiently. The career success would be achieved as I am connected with such an industry in which I have interest and love. Hence, career success can be achieved more easily through an essential management strategy and updating of skills to stay relevant to the organization and the improvements and changing demands of the job.

The potential internships which I intend to pursue include the food and beverage manager, restaurant manager, hotel manager and such endeavours which would use my abilities and help me to use them for doing my work perfectly.

3.0 Goal Setting

The setting of the goals for a successful career is very important for measuring the extent of improvement and success in a professional career. The goals which have been identified by the individual must be consistent with the abilities and intentions of the professional (Latham, Brcic & Steinhauer 2017, p.31). The goals which have been set must also mitigate the challenges or any deficiencies in the skills of the person so that the goals can be achieved easily.

I have understood the career path that I want to take and set the goals for professional development accordingly. The goals have been differentiated into three types such as the short term goals, mid-term goals and long term goals. The differentiation would help me to develop my skills and grow in the job and identify the immediate improvements which are needed to be made. The midterm goals are the skills which would help me to transform my current professional position into the future direction and job I want to pursue. The long term goals are the end of career goals, which is continuous and achieved at the end of my careers, such as recognition and fame. 

The goal-setting theory is an effective tool which can be used in outlining the motivational and guiding principles that would make the achievement of goals more realistic and time mandated (Locke & Latham 2019, p. 93). Locke's goal-setting theory can be used in this regard. The advantage of Locke's goal-setting theory is that it helps in realizing quantifiable and specific goals. There are five aspects of Locke's goal-setting theory, which are clarity, challenge, commitment, feedback and task complexity.

Locke’s Goal Setting Theory

Figure 1: Locke’s Goal Setting Theory

(Source: ToolsHero 2019)

An understanding of the five stages would help in providing effective goals set in the following ways:

Clarity: The goals which have been set by me should be clear and quantifiable as it would help me to achieve much more easily. The articulation of the clear goals is also an indication of the astute understanding and knowledge of what I want to achieve as a professional (Locke & Latham 2019, p. 93). Clear goals help in reducing ambiguity and realization of it helps in relating the goals with the performance and deduces the effectiveness of them. 

Challenge: There are bound to be professional challenges in the career and acknowledging them would also help in identifying them as well as find out the mitigating measures which would improve the efficiency of the steps taken and the goals set. The challenges must be faced by me, and the skill updating would enable me to handle them better. The challenges also can be instrumental in developing skills with new problems calling for improved skills and abilities. 

Commitment: The work being done by me requires absolute commitment and focus on providing the best possible solutions to the problems faced along with quality service and work. The commitment is also necessary to associate the personal goals with the organizational goals and develop the skills to achieve the aims and objectives of the company (Landers, Bauer & Callan 2017, p. 509). The commitment is also essential for realizing the passion for work which would enable to continue in the long run.

Feedback: The feedback of the colleagues and the seniors of the management positions is an indication of the direction my professional career is taking and helps me to make minor adjustments if required to align the improvements with the goals of the organization.

Complexity: The complexity stage deals with the realistic identification of the goals and provides time mandated restrictions on them. The goals which have been identified must also be allocated sufficient time for improvement, and the complexity of the goals determines the required time (Latham, Brcic & Steinhauer 2017, p. 25). This stage should be considered by me for taking enough time to improve and not set any unattainable timescale for a goal. 

The drawback of Locke's goal-setting theory is that it does not consider job satisfaction as one of its metrics. Regardless, the use of this theory would help in realizing almost the most pertinent goals which need to be achieved by me. Thus, the use of the theory is justified and accurate. The goals set by me have been described in Appendix B.

4.0 Conclusion

Thus, from the above discussion, it can be concluded from the above discussion that the setting of the goals is equally important to the goal identification and the need for a time mandated strategy is necessary to achieve them. The use of Locke's goal-setting theory would help me to identify the markers of improvement and keep in check the necessary skills and abilities. Further, the Locke’s goal setting theory would allow me to manage my time in appropriate manner to achieve the intended goals. Apart from that, this theory would help me to make appropriate strategies to achieve the goals without any flaws. 

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