Negative Feedback In Terms Of Critical Analysis : An Essay On Business Communication

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Question :

KENT Institute Australia

Unit Code: BCOM101

Course Learning Outcomes addressed:

1) To demonstrate knowledge of broad business principles with depth of understanding of at least one business discipline.
2) To develop effective oral and written communication skills.
4) To develop the skills to allow the acquisition and synthesising of information within a complex professional setting.
5) To develop and apply skills in critical thinking, complex problem solving and decision making.
7) To develop and apply an understanding of independent as well as group learning.

Unit Learning Outcomes addressed:

3) Undertake research, critically analyse information, and present findings
4) Develop and present arguments for business decisions
5) Write effective academic and business documents

Assessment Task:

Part 1 - Essay
Write a persuasive academic essay on one of three given topics related to communication.  

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Answer :


The moot intent of the attached essay is to establish the notion of communication as an analytical extension of a critical aptitude. The theories and the arguments posed has been restricted within the organizational quarters in order to cater the moral obligation to cite communication and corresponding critical review as an effective tool of improved business performances. 

Feedback is an imperative ingredient in any discourse that reflects the cumulative inclination of the respondents. In the current context of business communication, it has been found that insignificant emphasis has been imparted in the business skills and that eventually consolidates the premises of the critical discourse. There exists a diverse range of opinions that need to curated in order to restore the requisite balance among business and technical skills. Moreover, to derive the appropriate insight from the underlying pertinent literature and the subsequent reviews can endow the business concerns with prudent business policies. Moreover, few business experts and scholars of these fields have attempted to envisage the notion of critical analyses as an integral component having the potential to facilitate an argument to a introspective discussion. Furthermore, many of the business scholars have suggested that feedback embraces the major opinion of the potential respondents and eventually owns the ability to orient respective professionals towards the ultimate business objectives and perspectives. The comprehensive critical analyses reflects therequisite business skills as the potential player that might be further implemented and executed in order to enhance the communicational skills across the hierarchy of a standard corporate model. Apart from that, the aptitude of critical analysis have been tried to align with the strategic opportunity and the notion of competitive edge since the affinity of the stakeholders is a paramount criteria for any organization to cope with this rapidly changing business ambience.

Effective communication has been considered and thoroughly discussed as an inevitable byproduct of the affiliated mode of communication in the business and corporate quarters. As the aptitude of critical analysis enhances the underlying communicational skills effectively, it may prevent some potential cause from occurring that might lead the entire business concern to failure. As majority of the business communications stringently depends on the communicational capabilities, the participants of an cognitive critical discourse must possess the liberty to accept any sort of criticism that might directed to humiliate. Critical analyses of certain business strategies are essential since it may assist the brewing of some brainstorming suggestions that may consequently help the respective concern to procure their desired goals. Moreover, comprehensive critical analysis bears the potential to make someone aware about the underlying flaws that can cause an immediate catastrophe while endowing them with the ability to identify the key factors that need to be sincerely implemented in order to consolidate a certain business strategy. The policymakers need to develop a prudent aptitude of critical analysis, which might assist them to scrutinize their prevalent policies, identify the potential flaws and to develop it again while thriving towards the predetermined destination.

The dominant genres of organizational communication can be discussed in terms of the aptitude of critical analysis since most of the contemporary case studies have considered the mode of communication as embedded social phenomena instead of being an isolated and rational action. This categorization of communications in genres has facilitated the employment of critical analysis in the paradigm since the characterization of communication and analytical aptitude has been carried out on the grounds of identical parameters. The moot intent is to indicate every mode of communication as an immediate byproduct of some analytical aptitude.    


Reflective Essay

Feedback can be empirically characterized as a form of reaction that typically employs analytical perspective in order to consolidate or nullify the embedded intent of the action. Feedback can also be designated as an academic analogue of the notion of ‘antithesis’ that can be explored as an imperative ingredient in any critical discourse and which might pave the entire argument to synthesize new dimensions in the prevalent axiom of the argument. Feedback, in the context of business communication, as per (Bovee, 2010), can be stated as a cumulative account of successive responses that can be further executed in order to improve the prevalent business strategies. Moreover, it can be seen as an effective tool to enhance the attention of the potential stakeholders since critical and comprehensive remarks often sound persuasive and typically owns the potential to instigate certain business interests. 

Thus, in any context, it can be universally depicted that feedback can morph itself into the functions of criticism, praise and advices. Rather the statement of (Dawkins, 2015) can be modified as introspective criticism have the potential to facilitate the subsequent advices or suggestions that may appear significant regarding the business strategies and decisions. On that note, it can be addressed that most of the business policies usually owes a lot to the apprehensive peer review that owns a prototypal appeal and can be served as an additional dimension of feedback. However, some of the peer reviews and critically comprehensive remarks can pertain apparently provocative ingredients and typically designated as ‘negative feedback’ as it potentially denies to develop the expected sugar coats which intends to praise only. Furthermore, some of the management of business units wish to condition the respective critical reviews since the associated stakeholders appear vulnerable and inhibitive enough to accept it and posses the potential to herald the entire concern towards catastrophic consequences. This might deceive the policymakers as the prototypal account is thoroughly based on superficial appraisal of the governing players and their potential incapability to accept the factual analyses may cause significant harm and poses hindrances in the way of the absolute objective of the respective business concern. Moreover, this established practice indulges the intent to remove the notion of critique that is integrally attached with the concept of critical analysis and consolidates the suspicion about the authenticity of the prototypal review and the subsequent hesitation of the policymaker might got transmitted in the respective policies and decisions and eventually affect the moot intent of the entire business objective.

The conclusive statement possess the inner urge to extinct the archaic categorization of feedbacks as positive and negative since this non-distinguishing appeal of feedbacks may encourage the potential stakeholders to overcome the embedded inhibition they possess and subsequently develop the attitude to accept every feedback as a prudent suggestion. Moreover, this ability to accept every feedback consequently install the proclivity to investigate every possible advices in order to identify the relevant ones that need to executed immediately in order to pave towards the ultimate business objectives.