Marking criteria: • Responds directly to question posed and links to literature and unit content • Shows evidence of relevant academic research (correct referencing; at least five (5) academic sources) • Adheres to academic writing practice (grammar, spelling, clarity of expression, in-text referencing and reference list).
Assessment 2: Presentation This assessment is for these students only: Gold Coast; Lismore; Melbourne - Hotel School; Online; Sydney - Hotel School.
Group/ Learning Grading Min Length/ Professional Assessment individual outcomes indicator Score Weight duration Due accreditation
Presentation Individual 3, 4
Graded N/A 30%
Task: Assessment 2 benefits presentation skills through development of a scholarly and creative presentation. Choose an SIT niche of interest. Present this special interest tourism niche to your audience through delivery of an interactive, challenging and educational presentation (based on a 10-minute timeslot) .
The presentation must address the following points, in whatever form the presentation may take:
• introduction to the SIT niche • trends and social changes which saw development of the niche • links with SIT definitions/theories (what kind of SIT is it, and why?) • types of tourist markets the niche attracts (demographics, profile, size) • impacts or contentious issues resulting from this niche.
A reference list including eight (8) academic references must be included, and submitted with your presentation. The references must be evident as research within the presentation.
Nurses perceptions of communication barriers between nurses and patients
The purpose of the paper is to provide a suitable understanding regarding the effective communication between the nurses and the patients. The paper also discusses the perspective barriers that are effectively developed by the nurses for providing suitable support and care to the patients. The paper also provides the view on the barriers like the physical than the psychological as well as the social themes barriers for the nurses that they have faced within the hospital sector while providing care to the patients.
Effective communication between nurses and patient
Effective communication primarily plays an instrumental role in the phase of the entire patient experience of the healthcare system where the large position is associated with the nurses. In the hospital sector, nurses are the one who mostly interacts with the patient and their family, and for that, it is essential that the nurse uses effective communication process within the field. Effective communication allows nurses to provide vital help to patients, especially during the intense stress period (Effective Nurse Communication Skills and Strategies, 2018). It is the fact that the nurses possess the tremendous amount of the medical knowledge as well as the clinical expertise, but at the same time, they are also facing the issue with the effective communication process with the patients. Some researches show that the nurses who have the ability to provide courtesy then kindness, as well as security towards the patient with the help of effective communication and action, are considered to be the successful nurse within the field (Forsgren et al., 2016). It is essential for the nurses to extend their limit from just simply demonstrating to the inside ability of the patients and their families. The nurses need to maintain their approach by understanding the concern of the patient.
The nurses are having a multitude of responsibilities, especially when it comes to providing suitable care to the patients. In this process, communication is a crucial activity that has been performed by the nurses within the hospital sector (Nursing, 2016). It is the fact that the nurses act as the hub of relaying then communication as well as interpreting the information within the doctors and the patients. It can be depicted that the ability of the nurses for establishing effective communication within the nursing system is highly imperative for providing the best care as well as the patient outcomes in the most effective way. The skill of effective communication starts with suitable training that has been provided to the nurses during their training session. It is highly essential for the nurses to have a vital concern regarding the activity of the firm and also for providing a suitable understanding within the situation (Sarver, Cichra, & Kline, 2015). The effective communication of the nurses and the patient has the suitable principles that need to be effectively maintained to develop the skill and the knowledge of the people. The very first principle for the communication system is always to put the patients in the first position.
The information and the communication system are essential for the patients so that they are able to understand the situation and the health condition they are facing. In most of the cases, the nurses have to stay calm and treat the patient with a welcoming voice so that they feel a friendly atmosphere within the place. It is highly essential for the patient as they might be suffering from serious disease and in that condition effective and skill communication is highly required or maintaining the mental condition of the patient and their family members (3 Principles of Effective Nurse-Patient Communication - Minority Nurse, 2018). The second principle of effective communication is to practice active listening. In the process of communication, it can be seen that active learning is considered to be an essential part to understand the situation and the need of the patients. For the nurses, it is also essential to pay attention to the non-verbal clues like the facial expression then the gesture of the people for providing their information in the most suitable and effective way. The entire activity of the nurses helps them to understand the need of the patient for dealing with the situation and developing their views (Tobiano et al., 2017). The third principle that needs to follow within the process is to talk with the patients with heart. It is essential that the nurses need to communicate with the patient with ample time so that the patients feel comfortable and nice while communicating with the patients so that they can eventually share the feelings and the information freely with the nurses.
The nurses should have sincere intention while dealing with the patients to understand their situation and provide them the helping and the caring hand that the patient seeks during their illness (Brandenburg, 2017). Being the nurse the process of communication is very crucial, and for that, it is highly effective for them to maintain the value of nursing rules and regulation for analysing the situation of the people and providing them the soothing care. It is essential that the nurse always ask the open-ended questions to the patient so that they can express their feelings and their emotion so that the nurses can share the information with the doctors who help to provide intensive care to the patients. This process effectively allows the nurses for managing their activity and their understanding process that deals with the situation and the circumstances developed by the nurses within the hospital sector.
Barriers the nurses perceive to successful communication
The nurses perceived barriers to the effective nurse-patient communication that is effectively divided within the physical than the psychological as well as the social themes. The communication barriers theme can effectively overlap based on the nurse as well as the patient factors along with the relationship between them. It can also be seen that at the time of multiple communication barriers that took place during the nurse-client setting then the nurses are required to dedicate the additional time as well as effort to effectively communicate so that the patient care is enhanced (Adams, Mannix, & Harrington, 2017). The physical barriers in term of effective communication eventually include that the environment where the communication generally occurs. In this process, the sufficient lighting then the room size then the ambient noise, as well as the lack of privacy, can eventually prevent effective communication within the nurse and the patients. The physical barriers might be created by the help of the therapeutic as well as care requirements like the clients on the ventilation or within the comas (Norouzinia et al., 2016). Moreover, it can be seen that the time constraints effectively affect the quality of communication as well as it can provide a negative impact in term of the patient outcomes.
The time might act as the primary constant of the physical barrier in term of nurse and patient communication. It is the fact that the nurses have numerous responsibilities and for that, the time available for the nurses to take care of the patient is being reduced, and for that, the communication system is highly effected within the nursing and the caring process. The nurses also have the responsibility to effectively communicate with the physician regarding the treatment and the care that needs to be provided to the patients (Ammouri et al., 2015). The psychological barrier in effective communication generally involves the anxiety than the personality traits than the level of self-esteem as well as the psychological disorders that are being faced by the patients. The anxiety patient care then the low self-esteem in term of the nurse communication process has provided the view that effectively decreases the communication level among the nurse as well as the patients (MacLean et al., 2017). It can be seen that when the nurse is effectively anxious regarding the medical care of the patients is effectively required due to the unfamiliarity within the situation then the negative past experience than the fear of rejection as well as the communication process that is effectively disrupted.
Moreover, it can be seen that the client with the intellectual disabilities who cannot effectively rely on the information are also considered to be the effective communication challenge for the effective communication within the process (Flott, & Linden, 2016). Furthermore, it can also be seen that there are social barriers for the effective communication that has been constructed around the culture. It is the fact that the culture forms the basis of the person roles then customs then the rituals along with the religion of the people. Culture is also known as the reliant on the effective communication process for the continuation of the tradition, and at the same time, the communication effectively practices as well as style are shaped within the cultural value of the firm within the market (Thomson et al., 2015). The socio-cultural background of the patient along with the nurses generally has the effective value for the extent of the nurses that perceived the barriers that have the vital impact over the relationship as well as the communication success within the nurse and the patient in the hospital segment. In this process, the proper education, as well as the experience, is highly essential to effectively overcome the communication barriers within the market that maintain the relationship between the nurses and the patients.
The nurses can effectively use the communication theories that help them to provide the guidance to the interaction with the clients and even gain the better understanding regarding the elements as well as the importance of the general as well as the therapeutic of the communication process (Flott, & Linden, 2016). In the Interpersonal Relation Theory primarily assumes that both the nurses along with the clients can eventually interact along with the benefit from the communication that is effective by the participants then the environment as well as the attitudes of the nurse and the people. The communication systems within the process are effectively maintained for dealing with the process and also for maintaining the communication among the nurses as well as the patients (Peter et al., 2015). The barriers to the effective communication might have the most damage regarding the nurse and patient relationship that also in the orientation phase for the development of the firm and the effective value for providing the valuable experience to the patients regarding the supportive activity within the field. The nurses can utilise the effective communication that helps the nurses to provide valuable service to the patients by providing them the valuable care.
The nurses also need to maintain the non-verbal communication that continues for the nurses to identifies all the client problems as well as it develops the nurses to care plan that is based on the client's condition as well as the goals (Lancaster et al., 2015). The patient can effectively begin to feel that they belong to the healing journey by the help of the effective portion within the field for dealing with the patient condition for the betterment of the firm. The patient needs the most suitable condition for understanding the most suitable process for maintaining the patient situation in the most suitable way (Thomson et al., 2015). The nurses with their effective communication process can develop the patient care plan for providing suitable and secure value to the patients. The patients should get the most suitable place where they can get their treatment and the suitable concern of the nurses for maintaining the physical condition of the patients.
The paper eventually concludes that the nurses need to develop the skill of effective communication for providing the valuable understanding to their patients and also providing them the suitable care. The paper also concludes that the communication barriers theme can effectively overlap based on the nurse as well as the patient factors along with the relationship between them. It can also be concluded from the paper that the nurses can effectively use the communication theories that help them to provide the guidance to the interaction with the clients and even gain the better understanding regarding the elements as well as the importance of the general as well as the therapeutic of the communication process.