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Operations Management Level 5 Assignment Answer

Assignment Brief

Level 5 Operations Management

General overview – word count

The recommended word count for this assignment is 4,000 words (-/+ 10% tolerance, i.e. your submission should not be less than 3,600 words and no more than 4,400 words). Please be aware that markers are instructed to stop marking when the maximum word count is reached. NOTE – your Table of Contents, all Appendices and the References list are all excluded from the overall word count.

Please refer to the Assignment Style Guide for further guidance on the accepted format of your assignment.

Context

Choose a local or international organisation with which you are familiar. All of your answers must be based on this organisation. You must be able to easily obtain the required background information to enable you to respond to the Tasks. In answering the Tasks, you should assume the role of an experienced consultant hired by the Board.

You must provide a one-page summary of background information on your chosen organisation (250 words). This must include:

  • Name of the organisation
  • Size of organisation
  • Main markets where it operates (geographical locations)
  • Examples of products and services
  • Key competitors
  • Main customer segments

In addition to the above, you can include any other information which might be useful for the marker to understand the context of your answers. Your organisation summary is not included in the overall word count.

NOTE - The organisation summary must be completed and must accompany the submission otherwise the assessment will not be marked.

Assignment tasks

Task 1

Discuss the ways in which the product or service offered by your organisation influences the way its operations are conducted. (5 marks)


Within the operations function, the operations manager will focus on achieving low cost and dependability as two key performance objectives. Analyse the importance of both of these objectives for your chosen organisation.(10 marks)


Discuss the challenges that your chosen organisation might face in adopting total quality management in its operations.(10 marks)


Task 2
Propose how your chosen organisation might benefit from adopting best practice in environmental sustainability and ethics in the management of its supply chain.
Give examples to support your answer.
Task 3

Evaluate whether partnership sourcing might be a better operations strategy for your chosen organisation compared to carrying out all activities inhouse.
Task 4

Discuss whether having a logistics strategy might lead to the achievement of the
organisation’s operations performance objectives.


Answer

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