Write business charter based on a fictional IT Consulting firm which offers cybersecurity services.
Part I: Project Overview
| Project Manager | Project Name | Creation Date | Created By | Approved By |
| RZG’s IT Consulting | 06/09/2017 | |||
| Mission Statement | ||||
| To be the leading Information Technology (IT) Consulting Firm in Northern Virginia by providing specialize expertise and services to our clients.With the power of RZG’s IT Consulting teamof talented individuals, our mission is to unifybusinesses and workforce topromote revenue growth and job security. Every industry is competing with technology, inflation and other factors that requires growth to compete. RZG’s IT Consulting is dedicated to offering exceptional customer service, quality products and services which will better manage and secure IT infrastructure. | ||||
| Business Case | ||||
| The organization is performing their activities since last two years in the IT market. Recently they have decided to put focus over the security aspects as the number of intrusion activities is being increased day by day. Therefore, the organization is thinking about to build a project that can ensure the security aspects of their organization. They are mainly focusing over the security aspects regarding their database that they have shifted recently to cloud environment. In addition to that, they are also planning to increase their network security so that the intruders find it tough to break into their system. | ||||
| Scope The above project has two different scopes. One of them is the internal scope and the other one is the external scope. When it comes to the internal scope, it can easily enhance the security aspects of the organization that can provide the organization with the competitive advantage over their rival organizations. On the other hand, the external scope mainly enhances the satisfaction level of their customers and the enhancement in the skills of their employees. | ||||
| Project Goal The project mainly aims to satisfy the safety requirements of the organization, RZG IT Consulting. The safety here mainly signifies the safety regarding the different cyber threats. As the number of intrusion is getting increased day by day, therefore the organization has decided to implement the different cyber security aspects so that they can make the entire system safe and secure from the intruders. | ||||
| Stakeholders | Students Faculty Staff Researchers Community members | |||
| Project Manager and Team | There needs to be some teams who can handle the entire project smoothly. These are;
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Part II: Details
| Deliverables: | 1.) Security Program & Strategy Services: According to Boyle (2017), when it comes to the different security program and the different strategy, the organization needs to decide a plan from where they can start this process such as the cloud environment and the network security. 2.) Identity & Access Management: The proper access management is required in order to identify the different risk factors. Along with that, it also defines the people with their proper job role. 3.) Cyber security Intelligence Response Center: This particular research center can help the organization to provide a proper response to the IT management team regarding the security services. 4.) Data Security & Privacy Management: Management of the data security along with the privacy management is required in order to enhance the safety measures of the organizational data. 5.) Vulnerability & Penetration Testing: Vulnerability testing mainly signifies the fact the testers would identify the areas that can be attacked by the intruders. Based on this aspect, they need to strengthen the factors that that are prone to be attacked. 6.) Incident Response & Forensics: This particular deliverable is required in order to handle the cyber threats and produce a proper report regarding the cyber attack to the IT management team or the project manager (Young, 2016). Based on that report, the project manager can identify the areas where they need to provide enough strength to enhance the security features of the organization. |
| Insert a flow chart of Team Members roles and responsibilities in the IT Consulting firm project which will provide Cybersecurity services as followed: | |
| Tasks and Activities: | In order to maintain the security of the network, the organization needs to consider some different aspects such as different processes along with tools and technologies. First, the organization needs to provide the proper security to their database as they have recently shifted to the cloud environment. Moreover, they can use the Cisco series routers and switches for their network security purpose. Along with that, the implementation of the firewalls in between the sender and the receiver can also enhance the security for the data transmission process. In addition to that, the organization also needs to be aware of the different phishing attacks or DoS attacks. Therefore, the IT management team needs to be aware of the different security aspects that can provide them with an ample amount of advantage regarding their rival organizations. The project management team needs to take every security aspect very minutely so that they can enhance the level of security in terms of data breaches and the different cyber threats. |
| Project Schedule (Milestone): | In order to define the project milestones, the project management team needs to identify he different areas that are measurable. One of the expected outcomes of this project is that it can enhance the cyber security of the organization. Therefore, according to Kerzner (2013), the organization needs to implement different tools and techniques that can enhance the security aspects. Along with that, the network security can also be taken into account when it comes to the security features of the organization. Therefore, the organization needs to use proper routers and the switches to provide proper strength to the security. In addition to that, one of the important aspects of this project is that the employees are enhanced in their skills regarding the usage of the different tools and techniques. Moreover, with the increased security in terms of overall system, the customers also get satisfied. Finally, with the enhanced level of security the organization can have a competitive advantage over their rival organizations. That can enhance their business performance (Burke, 2013). |
| Success Factors: | Some factors can be considered as the success factors for this particular project. One of them is the customer satisfaction. Having the proper security in the overall network can make the customers satisfied. Along with that, the stakeholders may also get satisfied with the proper security services to the network. In addition to that, the project may also enhance the skills of the employees. therefore, it can be said that the engagement of skilled employees can easily complete the entire project within the stipulated budget and the proper time period. |
Part III:
| Budge Performance: | |||||||||||||||||||||
| Risk Management and Assessment: | In order to find out the different risk factors, the project manager needs to go through all the different aspects regarding the project such as the requirements for the project completion. According to Kusteret al. (2015), the risk can be in the form of unskilled employees. Without providing proper training, the management cannot take any certain employee to the project management team. Therefore, the manager needs to know the background of the employees who are in the project management team. Along with that, the installation of the different IT equipments such as the switches and the routers needs to be done properly; otherwise, the intruders may find it easy to break into the system. Moreover, the cloud platform is new to the employees. Therefore, the project manager needs to provide the proper raining to the employees regarding the fact that how they can handle the cloud platform. | ||||||||||||||||||||
| Risk Identification and Assessment: | In order to identify the risk factors, the project manager needs to know the actual factors that can cause risk to the entire project. In order to assess the risk regarding the project, the manager can have a proper look at all the different aspects of the project. The improper implementation of the different network security tools can be a risk factor for the project. Along with that, the manager also needs to know the strength and the weaknesses of the project management team (Schwalbe, 2015). Therefore, he or she can define the proper job role to every team member. Moreover, the cyber security aspect needs to be implemented in such a manner so that the clients and the other stakeholders of the project find it satisfactory. The database can also be a factor that can cause risk to the project management team. Proper maintenance of the database system can reduce the risk factor for the entire project management team. However, this project does not have any kind of physical risk; therefore, the managers can easily focus over the cyber security aspects of the organization. | ||||||||||||||||||||
| Risk Register: |
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| Quality Management and Performance: | In order to complete the project regarding the cyber security of the mentioned organization, the project management team needs to assure the proper quality regarding the project. In addition to that, the performance of the employees also needs to be taken into account by the project management team. The quality mainly signifies the quality of the employees and the equipments that are going to be used in the project. Moreover, the quality also signifies the fact that that is related to the cyber security. According to Šmite (2014), the network management needs to be proper so that the intruders find it tough to break into the system. Along with that, the proper maintenance of the cloud environment is also required in order to assure the quality. In addition to that, the skilled set of employees can also provide quality by their performance such as the implementation or handling of the different tools and technologies. | ||||||||||||||||||||
| Project Completion | First of all the project needs to define their documents that have been used in order to complete the project. This signifies the fact that the project manager has maintained the confidentiality in terms of the documents that no documents have been outraged. Along with that, there needs to be a proper measurement of the fact that what the condition of the oprganisation is now after completion of the project. They need to identify the differences from the earlier scenario. The measurement of the differences can easily help the organization to identify the areas in which they have really done well. Based on the measurement, the project manager can easily recommend some future planning regarding the project that can enhance the performance of the entire organization. | ||||||||||||||||||||
| Abstract | The entire project mainly defines the different parts of the project management of the organization that deals with the different IT services. The study also describes the areas in which the project manager of the organization needs to focus. The employees need to be skilled enough so that they find the project interesting. Along with that, the study also defines the scope of the project and the different deliverables that are required in order to complete the project. |
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