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Communication with Customers to Explore and Address Their Needs

BSBCUS402 Address customer needsQuestion 1Imagine you have started work as a sales account manager in a large publishing company that bases its reputation on providing good customer service. You are asked to prepare a 1 page report for...

Address Customer Needs

BSBCUS402 Address customer needsAssessment Task 1 - Case StudyQuestion 1:Read the case study, and answer the questions that follow.Case studyYolanda has just started a part-time sales job in the cellar-door outlet of a winery about 50...

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